Test Bank All Chapters,

Operations Management An Integrated Approach 8e Dan Reid, Nada Sanders (Test Bank All Chapters, 100% Original Verified, A+ Grade) 1 / 4

Reid & Sanders / Operations Management, 8th edition Test Bank © 2023 John Wiley & Sons, Inc. All rights reserved. TB 1-1 Testbank

Chapter 1: Introduction to Operations Management

LO Section Subsection Question # What is Operations Management?Untitled Introduction 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,

12, 13, 14, 15, 16, 17, 18, 81,

82, 83, 84, 85, 114, 115, 116,

117, 118, 119

Differences Between Manufacturing and Service Organizations Untitled Introduction 19, 20, 21, 22, 23, 24, 86, 87,

120, 121, 122, 123, 124, 125,

126 Operations Management Decisions Untitled Introduction 25, 26, 27, 28, 127, 128, 129 Historical Development Why OM? 29, 30

Historical Milestones 31, 32, 88, 130

The Industrial Revolution 33, 34, 35, 36, 89, 90

Scientific Management 37, 38, 39, 40, 41, 42, 43, 44,

45, 91, 92, 93, 131, 132

The Human Relations Movement

46, 47, 48, 49, 50, 51, 52, 94,

95, 96, 97

Management Science 53, 54, 55, 98, 99

The Computer Age 100, 133

Just-in-Time 56, 57, 58

Total Quality Management 59, 60, 61

Business Process Reengineering

62, 134, 135

Flexibility 63, 101

Time-Based Competition 64, 102

Supply Chain Management 65, 103, 136

Global Marketplace 66, 67

Sustainability and Green Operations

68, 104, 137

Electronic Commerce 69, 70, 71, 105

Outsourcing and Flattening of the World 106 Artificial Intelligence (AI), Machine Learning and Analytics 107 Today's OM Environment Untitled Introduction 72, 73, 74, 75, 108, 138, 139 Operations Management in Practice Untitled Introduction 76, 77, 109 2 / 4

Reid & Sanders / Operations Management, 8th edition Test Bank © 2023 John Wiley & Sons, Inc. All rights reserved. TB 1-2

Within OM: How It All Fits

Together – OM across the Organization

78, 79, 80, 110, 111, 112, 113,

140

© John Wiley & Sons, Inc. or the author. All rights reserved. Instructors who are authorized users of this course are permitted to download these materials and use them in connection with the course. Except as permitted herein or by law, no part of these materials should be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise.

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Reid & Sanders / Operations Management, 8th edition Test Bank © 2023 John Wiley & Sons, Inc. All rights reserved. TB 1-3 Multiple Choice

• Every business is managed through what three major functions?
• accounting, finance, and marketing
• engineering, finance, and operations management
• accounting, purchasing, and human resources
• accounting, engineering, and marketing
• finance, marketing, and operations management

Answer: e

Solution: Every business is managed through three major functions: finance, marketing, and operations management.

Section Ref: What Is Operations Management?

Sub Section Ref: Untitled Introduction

Level: Easy

Bloom’s: Knowledge

Learning Objective 1: Define operations management.

AACSB: Knowledge

Time on Task: 1 min

• Which business function is responsible for managing cash flow, current assets, and capital

investments?

• accounting
• finance
• marketing
• operations management
• purchasing

Answer: b

Solution: Finance is the function responsible for managing cash flow, current assets, and capital investments.

Section Ref: What Is Operations Management?

Sub Section Ref: Untitled Introduction

Level: Easy

Bloom’s: Knowledge

Learning Objective 1: Define operations management.

AACSB: Knowledge

Time on Task: 1 min

• The finance function is responsible for
• sales, generating customer demand, and understanding customer wants and needs.
• planning and coordinating all the resources needed to design, produce, and deliver the

merchandise to its various retail locations.

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