Test Bank for Operations

Test Bank for Operations Management Sustainability and Supply Chain Management 5th Canadian Edition By Jay Heizer, Render, Munson, Griffin All Chapters 1-17, 100% Original Verified, A+ Grade.

All Chapters Arranged Reverse: 17-1

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Operations Management, 5Ce (Heizer) Chapter 17 Maintenance and Reliability 17.1 The Strategic Importance of Maintenance and Reliability 1) There are no questions in this section.

Type: SA

17.2 Reliability 1) The Pickering Nuclear Power Station in Ontario uses a proper maintenance management program, and devotes significant dollar and labour resources to power plant maintenance, because the costs of unexpected failure are incredibly high.

Answer: TRUE

Diff: 1 Type: TF

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

2) Maintenance includes all activities involved in keeping a system's equipment in working order.

Answer: TRUE

Diff: 1 Type: TF

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

3) The product failure rate is the percentage of failures among the total number of products tested.

Answer: TRUE

Diff: 1 Type: TF

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

4) The objective of maintenance and reliability is to maintain the capability of the system.

Answer: TRUE

Diff: 1 Type: TF

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

5) Reliability tactics include implementing or improving preventive maintenance and increasing repair capabilities or speed.1 Copyright © 2026 Pearson Canada Inc. 2 / 4

Answer: FALSE

Diff: 2 Type: TF

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

2 Copyright © 2026 Pearson Canada Inc. 3 / 4

6) The objective of maintenance and reliability is to

• ensure that breakdowns do not affect the quality of the products.
• ensure that no breakdowns will ever occur.
• ensure that preventive maintenance costs are kept as low as possible.
• maintain the capability of the system.
• ensure that maintenance employees are fully utilized.

Answer: D

Diff: 1 Type: MC

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

7) The probability that a product will function properly for a specified time under stated conditions is

• functionality.
• maintenance.
• durability.
• reliability.
• fitness for use.

Answer: D

Diff: 2 Type: MC

Skill: comprehension

Learning Outcome: LO1 Describe how to improve system reliability

8) ________ is the probability that a machine part or product will function properly for a specified time under stated conditions.

Answer: Reliability

Diff: 1 Type: SA

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

9) ________ is the use of a component in parallel to raise reliabilities.

Answer: Redundancy

Diff: 1 Type: SA

Skill: knowledge

Learning Outcome: LO1 Describe how to improve system reliability

10) Describe how the Pickering Nuclear Station achieves an excellent record of reliability through its maintenance practices.

Answer: The company recognizes the importance of preventive maintenance to the

business it is in; this is driven in part by the very large cost of forced power outages.3 Copyright © 2026 Pearson Canada Inc.

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