Test Bank for Organizational Behaviour Concepts,

for Organizational Behaviour Concepts, Controversie, Applications, 9th Canadian Edition, 9e Nancy Langton, Stephen Robbins, Timothy Judge (All Chapters)

Chapter 01: What is Organizational Behaviour?

• Lack of interpersonal skills is the top reason why some employees fail to be promoted.

a True b False

Difficulty: 1

QuestionID: 1-1

Topic: Module—1.1 The Importance of Interpersonal Skills

Skill: recall

Answer: a. True

• Social relationships among workers and supervisors are strongly discouraged in order to maintain

organizational chain of command.a True b False

Difficulty: 2

QuestionID: 1-2

Topic: Module—1.1 The Importance of Interpersonal Skills

Skill: recall

Answer: b. False

• OB is considered to be an area of knowledge that is most useful for executives and managers as they

are the ones who are responsible for employees overall.a True b False

Difficulty: 2

QuestionID: 1-3

Topic: Module—1.2 Defining Organizational Behaviour

Skill: recall

Answer: b. False

• The term organization generally refers to business firms but excludes government, social service

agencies and other public organizations.a True 1 / 4

b False

Difficulty: 2

QuestionID: 1-4

Topic: Module—1.2 Defining Organizational Behaviour

Skill: recall

Answer: b. False

• Much of OB is relevant beyond the workplace and may even include family units.

a True b False

Difficulty: 2

QuestionID: 1-5

Topic: Module—1.2 Defining Organizational Behaviour

Skill: recall

Answer: a. True

• There are many theories that can explain organizational behaviour through generalization.

a True b False

Difficulty: 1

QuestionID: 1-6

Topic: Module—1.2 Defining Organizational Behaviour

Skill: recall

Answer: b. False

• The contingency approach considers behaviour objectively.

a True b False

Difficulty: 1

QuestionID: 1-7

Topic: Module—1.2 Defining Organizational Behaviour

Skill: recall

Answer: b. False

• There are many universal principles that explain organizational behaviour.

a True b False

• / 4

Difficulty: 1

QuestionID: 1-8

Topic: Module—1.2 Defining Organizational Behaviour

Skill: recall

Answer: b. False

• The behaviour of an individual is similar whether they are in a structured situation or unstructured

situations.a True b False

Difficulty: 1

QuestionID: 1-9

Topic: Module—1.3 Complementing Intuition with Systematic Study

Skill: recall

Answer: b. False

• Systematic study is useful in OB since it assumes that human behaviour is opaque.

a True b False

Difficulty: 2

QuestionID: 1-10

Topic: Module—1.3 Complementing Intuition with Systematic Study

Skill: recall

Answer: b. False

• Managers are increasingly asking employees to share in their decision-making processes rather than

simply follow orders.a True b False

Difficulty: 1

QuestionID: 1-11

Topic: Module—1.3 Complementing Intuition with Systematic Study

Skill: recall

Answer: a. True

• Organizational behaviour is best suited for managers in large corporations rather than small

businesses and entrepreneurial enterprises.a True b False 3 / 4

Difficulty: 1

QuestionID: 1-12

Topic: Module—1.3 Complementing Intuition with Systematic Study

Skill: recall

Answer: b. False

• Putting employees in charge of what they do is "systematic study."

a True b False

Difficulty: 1

QuestionID: 1-13

Topic: Module—1.3 Complementing Intuition with Systematic Study

Skill: recall

Answer: b. False

• Evidence-based management (EBM) means managers make decisions using the best available

scientific evidence.a True b False

Difficulty: 1

QuestionID: 1-14

Topic: Module—1.3 Complementing Intuition with Systematic Study

Skill: recall

Answer: a. True

• There are fundamental inconsistencies underlying the behaviour of most individuals that can be

identified to explain individual differences.a True b False

Difficulty: 2

QuestionID: 1-15

Topic: Module—1.3 Complementing Intuition with Systematic Study

Skill: recall

Answer: b. False

• Sociology has contributed to our understanding of group dynamics.

a True b False

• / 4