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Test Bank for Organizational Behaviour Concepts, Controversie, Applications, 9th Canadian Edition, 9e Nancy Langton, Stephen Robbins, Timothy Judge (All Chapters)
Chapter 01: What is Organizational Behaviour?
- Lack of interpersonal skills is the top reason why some employees fail to be promoted.
a True b False
Difficulty: 1
QuestionID: 1-1
Topic: Module—1.1 The Importance of Interpersonal Skills
Skill: recall
Answer: a. True
- Social relationships among workers and supervisors are strongly discouraged in order to maintain
organizational chain of command.a True b False
Difficulty: 2
QuestionID: 1-2
Topic: Module—1.1 The Importance of Interpersonal Skills
Skill: recall
Answer: b. False
- OB is considered to be an area of knowledge that is most useful for executives and managers as they
are the ones who are responsible for employees overall.a True b False
Difficulty: 2
QuestionID: 1-3
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall
Answer: b. False
- The term organization generally refers to business firms but excludes government, social service
agencies and other public organizations.a True 1 / 4
b False
Difficulty: 2
QuestionID: 1-4
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall
Answer: b. False
- Much of OB is relevant beyond the workplace and may even include family units.
a True b False
Difficulty: 2
QuestionID: 1-5
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall
Answer: a. True
- There are many theories that can explain organizational behaviour through generalization.
a True b False
Difficulty: 1
QuestionID: 1-6
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall
Answer: b. False
- The contingency approach considers behaviour objectively.
a True b False
Difficulty: 1
QuestionID: 1-7
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall
Answer: b. False
- There are many universal principles that explain organizational behaviour.
- / 4
a True b False
Difficulty: 1
QuestionID: 1-8
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall
Answer: b. False
- The behaviour of an individual is similar whether they are in a structured situation or unstructured
situations.a True b False
Difficulty: 1
QuestionID: 1-9
Topic: Module—1.3 Complementing Intuition with Systematic Study
Skill: recall
Answer: b. False
- Systematic study is useful in OB since it assumes that human behaviour is opaque.
a True b False
Difficulty: 2
QuestionID: 1-10
Topic: Module—1.3 Complementing Intuition with Systematic Study
Skill: recall
Answer: b. False
- Managers are increasingly asking employees to share in their decision-making processes rather than
simply follow orders.a True b False
Difficulty: 1
QuestionID: 1-11
Topic: Module—1.3 Complementing Intuition with Systematic Study
Skill: recall
Answer: a. True
- Organizational behaviour is best suited for managers in large corporations rather than small
businesses and entrepreneurial enterprises.a True b False 3 / 4
Difficulty: 1
QuestionID: 1-12
Topic: Module—1.3 Complementing Intuition with Systematic Study
Skill: recall
Answer: b. False
- Putting employees in charge of what they do is "systematic study."
a True b False
Difficulty: 1
QuestionID: 1-13
Topic: Module—1.3 Complementing Intuition with Systematic Study
Skill: recall
Answer: b. False
- Evidence-based management (EBM) means managers make decisions using the best available
scientific evidence.a True b False
Difficulty: 1
QuestionID: 1-14
Topic: Module—1.3 Complementing Intuition with Systematic Study
Skill: recall
Answer: a. True
- There are fundamental inconsistencies underlying the behaviour of most individuals that can be
identified to explain individual differences.a True b False
Difficulty: 2
QuestionID: 1-15
Topic: Module—1.3 Complementing Intuition with Systematic Study
Skill: recall
Answer: b. False
- Sociology has contributed to our understanding of group dynamics.
- / 4
a True b False
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