Test Bank for Psychology and Work: An

Test Bank for Psychology and Work: An

Introduction to Industrial and Organizational Psychology, 2e by Donald Truxillo, Talya Bauer, Berrin Erdogan (All Chapters)

Chapter 1

• SIOP's training guidelines states that a central tenet of I-O psychology is the ______

model.(A) Performance-Health (B) Teacher-Practitioner (C) Research-Teaching (D) Scientist-Practitioner

Answer: (D) Scientist-Practitioner

• The first I-O psychologists were trained in ________ lab.

(A) James McKeen Cattell's (B) Wilhelm Wundt's (C) Hugo Munsterberg's (D) Walter Dill Scott's

Answer: (B) Wilhelm Wundt's

• This area of psychology specifically focuses on improving the welfare of people in l ow-

income nations, as opposed to just wealthy and industrialized nations.(A) world psychology (B) humanitarian work psychology (C) health psychology (D) occupational health psychology

Answer: (B) humanitarian work psychology

• An I-O psychologist would be qualified to investigate all of the following EXCEPT:

(A) how personality characteristics influence work behavior.(B) how to best diagnose clinical disorders and offer therapy to employees.(C) how individuals’ work affects their home life.(D) how culture influences people's perceptions of their working environments.

Answer: (B) how to best diagnose clinical disorders and offer therapy to employees.

• ______ refers to situations in which workers work from a remote location away from a

work site or standard office.(A) Telework (B) Coworking (C) Satellitework (D) Peripheral specialization

Answer: (A) Telework

• The U.S. Civil Rights Act of 1964 led I-O psychologists to place more of an emphasis on:

(A) efficient and effective performance management systems.(B) psychometrically sound worker assessments.(C) fair and valid selection procedures.(D) cost effective human resource management.

Answer: (C) fair and valid selection procedures.

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• Which of the following is NOT a character istic of the high-tech HR era?

(A) employee resumes stored in secured filing cabinets (B) applications submitted electronically (C) employees trained via online materials and trainers (D) applicant testing administered online and scored immediately

Answer: (A) employee resumes stored in secured filing cabinets

• Sarah investigated the role of different levels of heat in the work environment . In her

study, she had two conditions: a warm workplace and a cool workplace. To her surprise, participants in both conditions demonstrated nearly equal levels of productivity. In speaking with the participants later, they all said they worked harder because they wanted to please her. This is called the ____.(A) Hawthorne Effect (B) Bystander Effect (C) Diffusion of Responsibility (D) Social Loafing

Answer: (A) Hawthorne Effect

• _______ used motion pictures to conduct time -and-motion studies aimed at

understanding the most efficient ways to do work.(A) Hugo Munsterberg (B) Walter Dill Scott, Fred Garrison (C) Frank Gilbreth, Lillian Gilbreth (D) Wilhelm Wundt

Answer: (C) Frank Gilbreth, Lillian Gilbreth

10 These I-O psychologists trained under Wilhelm Wundt and later moved to the U.S. Both focused on the role of individual differences in human behavior.(A) Walter Dill Scott, Frederick Taylor (B) Hugo Munsterberg, James McKeen Cattell (C) Frederick Taylor, James McKeen Cattell (D) Frank Gilbreth, Lillian Gilbreth

Answer: (B) Hugo Munsterberg, James McKeen Cattell

11 The Hawthorne Effect refers to situations in which:

(A) research participants behave in a certain way because they know they are part of a study.(B) researchers investigate a psychological phenomenon that they have personally faced.(C) researchers are biased in favor of the organization over the worker.(D) research participants believe the researcher is colluding with the organization.

Answer: (A) research participants behave in a certain way because they know they are part of a study.

12 _______ is often cited as the first person to receive a Ph.D. in industrial psychology.(A) Lillian Gilbreth (B) Frank Gilbreth (C) Walter Dill Scott (D) Frederick Taylor

Answer: (A) Lillian Gilbreth

13 The first known I-O psychology textbook was written by:

(A) James McKeen Cattell (B) Wilhelm Wundt (C) Hugo Munsterberg 2 / 4

(D) Walter Dill Scott

Answer: (C) Hugo Munsterberg

14 The professional organization to which most Industrial -Organizational psychologists in the US belong is ____.

(A) SIOP

(B) Alpha

(C) ION

(D) Beta

Answer: (A) SIOP

15 The test used in World War I to screen personnel for the US military was _____.(A) Army Alpha (B) Army Beta (C) Hawthorne Test (D) Both the Army Alpha and Army Beta were used.

Answer: (D) Both the Army Alpha and Army Beta were used.

16 Which movement in the 1960s most influenced the practice of industrial psychology in the US?(A) Civil rights movement (B) Harking movement (C) Anti-war movement (D) Hawthorne movement

Answer: (A) Civil rights movement

17 Which of the following is a current trend in I-O psychology?(A) increasing focus on diversity at work (B) the development of Humanitarian Work Psychology (C) the development of Occupational Health Psychology (D) All of the above.

Answer: (D) All of the above

18 Frank and Lillian Gilbreth (of Cheaper by the Dozen) are most closely associated with (A) Scientific Management (B) The Human Relations movement (C) The Hawthorne Studies (D) The Civil Rights movement

Answer: (A) Scientific Management

19 Traditionally, Industrial psychology includes the area of ____.(A) Personnel Selection (B) Motivation (C) Leadership (D) Teams

Answer: (A) personnel selection

20 The professional organization for I -O psychologists in Europe is _____.

(A) SIOP

(B) Alpha

(C) EAWOP

(D) Beta

Answer: (C) EAWOP

21 Which of the following terms characterize “big data”? 3 / 4

(A) volume (B) variety (C) velocity (D) All of the above characterize big data.

Answer: (D) All of the above characterize big data.

22 Creating an environment where people from different backgrounds can feel safe to be their authentic selves and ensuring that people feel that they can influence important decisions are part of ____.

(A) diversity (B) inclusion (C) team management

(D) 21

st century leadership

Answer: (B) inclusion

23 A recent review on diversity by Roberson et al. (2017) notes that work still needs to be done on ____.

(A) how best to promote diversity in organizations (B) understanding the importance of workplace diversity (C) placing older workers into the right jobs for them (D) persuading older and younger people to work together

Answer: (A) how best to promote diversity in organizations

24 Diversity management is best achieved through _____.

(A) a fair selection system (B) offering training to managers to understand diversity (C) randomly assigning people from different backgrounds to work together (D) All of the above as diversity management is best achieved through multiple workplace practices.

Answer: (D) All of the above as diversity management is best achieved through

multiple workplace practices.

25 The term “bridge employment” refers to _____.(A) people working different “gigs” over their lifetimes (B) working in an internship to get trained for your ideal job (C) taking on a job short-term until a person gets the job they want (D) when people work beyond their normal retirement age

Answer: (D) when people work beyond their normal retirement age

26 The human relations movement is most closely associate with _____.(A) the Hawthorne studies (B) Scientific Misalignment movement (C) the Civic Alignment movement (D) All of the above

Answer: (A) the Hawthorne studies

27 To be considered a psychologist in the US, one has to have _____.(A) a bachelor’s degree (B) a master’s degree (C) a doctoral degree (D) specialized training on the social psychology of groups

Answer: (C) a doctoral degree

28 The most recent era in I-O psychology is _____.

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