Test Bank for - SAGE Publishing, 2019 Chapter 1: Management and...

Test Bank for Management Fundamentals Concepts, Applications, Skill Development, 8e Robert Lussier (All Chapters) 1 / 4

Instructor Resource Lussier, Management Fundamentals 8e SAGE Publishing, 2019

Chapter 1: Management and Its History

Test Bank

Multiple Choice

• The resources of a manager include all of the following, EXCEPT ______.
• human resources
• financial resources
• time resources
• physical resources

Ans: C

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Knowledge

Answer Location: Managers and the Organizational Resources They Manage

Difficulty Level: Easy

AACSB Standard: Analytical thinking

• Connie is a manager at a local golf course. Though Connie sticks to her budget,

some patrons have complained that the golf carts are not worth the rental price be- cause many are not in working condition. With which type of resource is Connie struggling?

• human
• financial
• physical
• informational

Ans: C

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Application

Answer Location: Managers and the Organizational Resources They Manage

Difficulty Level: Medium

AACSB Standard: Analytical thinking

• Donna owns a hair salon. Though Donna pays stylists good wages, she finds it dif-

ficult to retain talented employees. Her business remains profitable, but since her customers tend to prefer to stick with their favorite stylists, turnover has caused her to lose several valuable clients. With which type of resource is Donna struggling?

• human
• financial
• physical
• informational

Ans: A

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Application 2 / 4

Instructor Resource Lussier, Management Fundamentals 8e SAGE Publishing, 2019

Answer Location: Managers and the Organizational Resources They Manage

Difficulty Level: Medium

AACSB Standard: Analytical thinking

• Terrence owns a successful coffee bar. He’d like to expand his business by adding

a second location across town, but has found that economic uncertainty has made most banks reluctant to provide him with the loan he would need to do so. With which type of resource is Terrence struggling?

• human
• financial
• physical
• informational

Ans: B

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Application

Answer Location: Managers and the Organizational Resources They Manage

Difficulty Level: Medium

AACSB Standard: Analytical thinking

• Connall runs the information technology department at a successful university. He

knows that the university needs to replace its current learning management system, which is used for all online classes. However, it’s been many years since he last re- searched this type of product, and he’s not sure what other options there are now.With which type of resource is Connall struggling?

• human
• financial
• physical
• informational

Ans: D

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Application

Answer Location: Managers and the Organizational Resources They Manage

Difficulty Level: Medium

AACSB Standard: Analytical thinking

• Which of the following is considered a manager’s most valuable resource?
• human
• financial
• physical
• informational

Ans: A

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Comprehension

Answer Location: Human Resources

Difficulty Level: Easy

AACSB Standard: Analytical thinking 3 / 4

Instructor Resource Lussier, Management Fundamentals 8e SAGE Publishing, 2019

• Managers are primarily evaluated on ______.
• educational level
• experience level
• sales numbers
• resource utilization

Ans: D

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Knowledge

Answer Location: Resources and Performance

Difficulty Level: Easy

AACSB Standard: Analytical thinking

• ______ is/are based on how effectively and efficiently managers utilize resources

to achieve objectives.

• Human capital
• Performance
• Financial stability
• Organizational objectives

Ans: B

Learning Objective: 1-1: Describe a manager’s responsibility.

Cognitive Domain: Knowledge

Answer Location: Resources and Performance

Difficulty Level: Medium

AACSB Standard: Analytical thinking

• Management skills include all of the following, EXCEPT ______ skills.
• technical
• time management
• interpersonal
• decision-making

Ans: B

Learning Objective: 1-2: List the three skills of effective managers.

Cognitive Domain: Comprehension

Answer Location: Management Skills

Difficulty Level: Medium

AACSB Standard: Analytical thinking

• Three friends, Saad, Shaheena, and Syddarth, all started at Plastico the same

day. Saad was just promoted to the level of mid-manager because he was the first to master the inventory management system. Saad has been promoted due to his ______ skills.

• technical
• interpersonal
• decision-making
• supervisory
• / 4