TICO TRAVEL COUNSELLOR EXAM newest actual

TICO TRAVEL COUNSELLOR EXAM newest actual / with questions and verified Answers (100% VERIFIED)

Joe Smith is a travel agent with ABC Travel. He went out of his way to ensure that all the travel arrangements for Dorothy and David Black were 'perfect'. The couple paid ABC Travel and then ABC Travel forwarded the funds to the travel wholesaler. When the travel wholesaler declared bankruptcy and the Blacks' trip was ruined, Joe Smith made a claim on the Travel Industry Compensation Fund for the $75.00 service fee he charged as a destination specialist. TICO will

• accept the claim because Joe dealt with the suppliers in

good faith and the service fee was part of the travel service package.

• refuse the claim because the Compensation Fund does not

cover service fees

• accept the claim because the Compensation Fund covers

service fees

• refuse the claim because it was illegal for Joe to charge a

service fee in the first place. - ----Answers--b

Sally Smith belongs to a travel program. She saves up her points for two years until she has 1 / 3

enough for a vacation package at a sun destination. The travel wholesaler noted in the brochure that the trip was valued at $2500.00. After Sally transfers the points to the travel wholesaler, the wholesaler declares bankruptcy. Sally files a claim on the Travel Industry Compensation Fund for $2500.00. Would her claim be eligible for reimbursement?

• Yes, because it is based on the stated value of the trip
• No, because Sally did not actually pay money for the trip
• Yes, because air points are commonly used and have a

monetary value

• No, because travel wholesalers are not covered by the

Compensation Fund. - ----Answers--b

TICO is funded by

• the Ontario government
• coonsumers
• Ontario registrants
• the Canadian travel industry - ----Answers--c

TICO works with consumers to ensure that

• they are aware of their rights under Travel Industry Act,

2002

• theyy take their vacations in Ontario
• the travel industry is promoted to consumers 2 / 3

• consumers receive the lowest price from travel agents - ---

-Answers--a

TICO enhances industry professionalism in many ways, including

• offering courses to travel counsellors to enhance their skill
• maintaining an informative and up-to-date website
• encouraging consumers to consider a career in travel
• working with end suppliers - ----Answers--b

The registration and inspection of travel businesses in Ontario is conducted by

• the federal government
• International Air Transport Association (IATA)
• the Ministery of Consumer Services
• the Travel Industry Council of Ontario (TICO) - ----Answers-

-d

The Vravel Industry Act, 2002 defines travel agent as

• a person who owns and operates a travel service
• a person who sells travel services provided by another

person

• a person who sells travel services to other travel agents

and wholsalers

• a person who conducts sightseeing tours - ----Answers--b
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