WGU c202

WGU c202

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Students also studied Terms in this set (129) Western Governors UniversityC 214 Save WGU C202 Managing Human Capita...536 terms dhagedoPreview

WGU C202: Know to Pass

144 terms Lola_HanaPreview WGU C202 Pre-Assessment 70 terms heather_dawn_wools... Preview WGU C 143 term tazt What is the goal of affirmative action?To seek to remedy past practices that innately caused an adverse effect on applicants A female employer is accused of having an employment practice that negatively impacts women. The employer responds that she has the same requirements for male and female applicants and wants to hire other women.Why is this case a potential demonstration of adverse impact?Adverse impact is unintentional and relates to policies applied to all employees.Which protected classes must a company set hiring goals for under Executive Order 11246?Minorities and women Which legislation promotes practices that reduce discrimination against a wide variety of protected classes?Title VII of the Civil Rights Act What is the minimum number of employees an organization must have to be required to follow the Family and Medical Leave Act (FMLA) of 1993?50 Which law guarantees that a woman can take unpaid time off following the birth of her child without fear of losing her job?The Family and Medical Leave Act of 1993 What is the goal of the Uniformed Services Employment and Reemployment Rights Act of 1994?To prevent discrimination against employees who may be called into active military service

Which situation is an example of a managerial ethical dilemma?Being asked to directly supervise a family member A human resource manual specifies that employees cannot be terminated or punished for refusing to follow an illegal request made by a supervisor.Which standard is being applied to resolve this ethical dilemma?Rights standard How does an organization's human resource strategy support the organization's business strategy?By helping it to acquire, develop, and retain the talent needed to fulfill its strategy What is a primary function of human resource management?Retaining talent Which primary goal is being realized when an organization has a sufficient, productive workforce to execute a company's mission?Human resource management What is a primary goal of human resource management? To maintain employment-related legal compliance How does effective human resource management improve organizational performance?It enhances a company's ability to cope with growth and change.Which belief is an example of bias creating barriers to equal treatment in an organization?Extroverted employees are the most effective.Which factor in successful organizational change can be provided through effective human resource management?Trust How does human resource management support organizational leadership?By providing employees with opportunities for professional development and growth Which decision can human resource management assist with during the combination stage of mergers and acquisitions?Which employees to retain How can human resource managers serve as internal consultants?By helping managers avoid common training pitfalls What are two uses of a job analysis?Developing a recruiting plan and designing a compensation plan for a particular job How can human resource managers use performance metrics to benefit their organizations?They can use metrics that reveal weakness in a critical division to influence staffing plans.What should human resource managers use to determine performance metrics?Business goals

Which aspect of an organization is increased when policies of inclusion are adopted?Its talent pool Why might an organization want to increase its efforts at inclusion and diversity?To reduce negative public relations Classify each example as either a policy or a procedure.Answer options may be used more than once or not at all.Employees should avoid using language that could be interpreted as discriminatory. = Poly To receive reimbursement, employees need to submit receipts from travel and dining. = Proc The company advocates, in all operational aspects, for diversity of experience, background, and culture to support innovation, workplace environment, employees, customers, and stakeholders. = Poly Employees wishing to take time off should give prior written notice to their supervisors. = Proc What is the main goal of organizational policies? To set guidelines that direct employee actions for achieving long-term goals

An employee is supposed to be at work at 8:00 a.m., but

the employee does not arrive until 8:15 a.m.

What has been violated?A rule How does an employee handbook protect employers? It ensures that employees are informed about company expectations, policies, and benefits.What is a critical factor in creating a culture of safety? A commitment of an organization to the protection and well-being of its employees What is a function related to the primary goal of the Occupational Safety and Health Administration (OSHA)?To correct hazards How do employee wellness programs benefit employers?By reducing workers' compensation and disability-related costs What determines whether stress is functional or dysfunctional?How manageable it is and the emotions it causes What is an example of bullying in the workplace? Intimidating a coworker What is an example of holding the target of bullying to a different performance standard?Assigning the target unrealistic goals and deadlines Which organization advocates that a well-written and implemented workplace violence prevention program can reduce the incidence of workplace violence in all workplaces?Occupational Safety and Health Administration (OSHA)

Which tactic can employers use to improve employee engagement and motivation towards safety?Incentives What is the influence tactic that enhances one's formal authority to make a request by referring to precedents, rules, contracts, or other official documents?Legitimating Which type of strike is used in response to an employer violating employment laws?Unfair labor practice strike Which labor relations strategy was made illegal due to the Taft-Hartley Act?Secondary boycotts Which act was intended to curb common work stoppages, strikes, and general labor conflict?Wagner Act What is a psychological contract in the workplace? The hidden expectations and promises between an employer and an employee How can goal setting boost employee performance? By focusing attention on specific objectives How does providing regular feedback to employees relate to their goals?It helps direct progress toward goals.A supervisor has already discussed poor performance with a subordinate, but the employee is not improving.Which corrective discipline step should occur next with a stronger statement of the consequences for failing to improve?Written warning Place the steps of progressive discipline in order from first (1) to last (4).Select your answer from the pull-down list.Written warning2 Counseling 1 Suspension without pay 3 Termination4 What is an example of opportunity bias?A manager gives an employee low performance ratings as a result of a failed project, even though the failure was a result of outside factors.Which step in an effective training program involves determining the best setting, methods, and materials to be used?Designing training systems Which type of training includes both role-playing and action learning?Experiential training What does a person's learning style determine? The instructional methods that are the most effective for training