WGU C215 Pre Assessment

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43 terms Alle Practice questions for this set Learn1 / 7Study using Learn A company manufactures and distributes its own products.When should the company consider outsourcing its distribution ?Define Quality Evaluates how well a product performs its intended function Fitness for use Choose an answer 1 When the company decides to focus on product development 2 When the company determines that distribution is no longer a core function 3 When the company seeks to reduce manufacturing costs 4 When the company wants to increase production capacity Don't know?

Which total Quality Management process was developed to stress management 's responsibility for quality ?14 points for quality improvement Which total quality Management (TQM) process consists of several published standards and guidelines ?

ISO 9000

A company manufactures shoes using a quality management system. The company needs to put a process in place to measure any defects. The company would like to measure the number of defects and observe the number of occurrences to isolate the particular defect.Which quality tool should the company use to focus on correcting this particular issue ?Checklist Which quality control tool should be used to monitor the current status of end result of a process Control Chart Which group of keywords or phrases describe the critical role that marketing plays in the total quality management (TQM) process ?Enhance Competition What is the common theme in total quality management (TQM) across all functions in an organization ?To satisfy customer needs Which concept of various measures the central tendency of a set of data?Mean What do assignable causes of variation indicate ? Out of control Signals Which continuous improvement method does Cpk measure?How close one is to a target and how consistent one is with the average performance What are two important aspects of Six Sigma ?people involvement technical tools Which strategy is used by some emergency rooms to overcome customer frustrations about long waiting times ?Screen patients and fast-track those with minor ailments Which two factors affect a service location decision ? Proximity to customers Quality - of -life issues Which location would be ideal for a hospitalNext to other medical facilities What helps an organization identity and plan the actions necessary to meet current and future customer demandS ?Capacity Planning

Which capacity planning measurement tell how much capacity a company is using Capacity Utilization Which two statements are true about effective capacity? An effective capacity is lower than design capacity.An effective capacity is a permanent measure used to achieve design capacity.When is capacity measurement at the best operating level ?When the average unit cost is minimized Which 2 capacity measurement concepts should a firm consider when conducting a location analysis Proximity to sources of supply Site considerations What is a major factor in the decision to locate a business near its primary market territory ?Proximity to customers A manufacturing company decides to open a few new distribution center location in order to minimize distribution costs to multiple warehouses or stores.Which tool should the manufacturing company use to determine where the new distribution center should be located ?The center of gravity approach Which two types of operations include repetitive processes ?continuous process line process comprehensive automobile collision shop offers body and engine repair as well as custom vehicle paint options.Which two operational processes would suit this shop ?Project process Batch process What is a bottle neck in flowchart ?The longest task in the process Which formula would compete process velocity Throughput time / value added time Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?Actual output/ standard output In which facility layout would one expect to see items arranged by type ?Process

A construction company produces furnished pre- fabricated manufactured homes. The production manager has discovered the following changes within one of the facilities.

• production qualities are low and only a small number of

homes are built efficiently -the facility space allows for low handling of materials

• There is limited space available for employees to

operate Which hybrid layout should be used to address the company's needs ?Group technology Which instrument would use an allocation process for space requirements in an industry scenario ?Block Plan What would be an organization's next step after it has revised or implemented new operations ?Follow up to make sure the new operations resolves the quality problem Why is it beneficial for an organization to designate employees to complete a job in a methods analysis?The may have suggestions for improving the operation Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling job enrichment Which work system acknowledges the benefits of employee proficiency?Labor specialization Which term means to schedule a job that starts immediately, regardless of the due date ?forward scheduling Which factor determines how long it takes a qualities operator to perform a duty of the job requirements under the assumption that the operator is working at a sustainable pace with the proper tools for the process ?Standard time What is the third basic element in the just -in -time (JIT) system if the first element is total quality management (TQM) and second is JIT manufacturing ?Respect for people How do just-in-time (JIT) and learn system add value ? Reducing Waste Which concept takes a total system approach to creating an efficient operation and combines concepts such as just- in-time (JIT), total quality management ( TQM) , and continuous improvement ?lean systems Why is kanban significant to the "pull" system ?It specifies the exact quantity of f a product that needs to be produced