WGU C232: Human Resource Study Guide

WGU C232: Human Resource Study Guide

Leave the first rating Students also studied Terms in this set (66) Social SciencesBusinessBusiness management Save C232 Intro to HR - Pre-Assessment 51 terms mwell51Preview

WGU C232: Introduction to Human ...

189 terms gettnbusyPreview Test Prep - WGU - Principles of Man...105 terms C_BondePreview HR Man 10 terms Mic EEOCEqual employment opportunity commission What are the 3 exceptions of employment at will Public policy Implied contract Implied covenant of good faith What are the 8 competencies of HR professional Business & industry knowledge Leadership & influence skills Customer focus Engagement Analytical ability Propensity for action Political awareness Understanding of economic phenomenon A firm's affirmative action plan should contain three basic elements Reasonable action Reasonable self-analysis Reasonable rationale for taking action Top ManagementOften determines how important HRM will be within the organization What are the benefits of a diverse workforceIncrease creativity Nurtures innovation

Title VIIMakes it unlawful for an employer to refuse to hire any individual because of protected class Discriminate against any individual with respect to compensation, terms, conditions, or privileges based on a protect class Segregate & classify employees in a way that creates adverse impact on individuals' employment status What protected classes are covered under Title VII Race, color, religion, sex, and national origin Internal recruitingEmployee referral program Job rotation Transfers Promotion External recruitingEmployment websites Radio & television Newspaper & trade journals Acquisitions & mergers What method is BEST for recruitingNone What is the first step in improving the selection process? Refine the measure of job success What was the purpose of the civil rights act of 1964? Curb societal beliefs that people are different based on their physical appearance What does Bona Fide Occupational Qualification (BFOQ) mean?Characteristic that is necessary to successfully perform the job How many employees does a company need to have before federal anti-discrimination laws apply?15-25 employees What is employment at will?Organizations can generally hire, fire, or promote a person for any reason whatsoever. Also allows employees to leave a job at any time and for no reason What state doesn't practice employment at will? Montana What does corporate culture represent?The organization's value system What are the four HR management objectives?Increasing productivity Increase quality of work flow Ensuring legal compliance Fostering ethical behavior What is affirmative action?The focus of AA is to assist disadvantage groups in employment. Action taken by an employer to overcome discriminatory effects of past or current practices or policies that create barriers to equal employment opportunity What are on the Job training?Apprenticeships Assistantship Internships

What is the primary law governing wages & salaries since 1938?Fair labor standards Act Variable compensation is based upon what?Company's performance Employee's performance What are the sources of performance appraisals? Yourself Supervisors Peers or subordinates Computer monitoring Customers OSHAOccupational safety and health act Who can be cited and fined for OSHA violations? Only employers What is the core of union-management?Collective bargaining What is the purpose of strategic business planning? To determine the organization's goals, future products, growth rates What is the Line Managers role in the selection process? Help identify the needs for staffing Which ranking uses qualitative data instead of quantitative data?Narrative essay What is needed to build a solid compensation program? A good job evaluation How does job analysis help in selecting employees? By clearly defining the qualities needed for the job What is indirect compensation?Benefits that are given to all employees for being a part of the organization What determines the supreme law of the land?United States Constitution Which of the following set of laws has the biggest influence on the employment at will doctrine?Anti-discrimination laws What is the organization HRP based on?Supply & demand What are the 3 parameters that represent the selection process?Organizational context Job context Job applicant What is validity?How accurately a measure assesses an attribute When is it appropriate to use on the job training? When training can fit into the organization's flow of activities What is the first step in training & development?Assessment Which appraisal method is the most objective?Computer monitoring

Why is conventional rating the most widely used form of performance evaluation?Comparisons can be made across employees or depatments How does organizational development help organization's?Helps them adapt to change What is a form of direct compensation?Performance-based pay What Law DOESN'T forbid discrimination?The Lilly Ledbetter fair pay act of 2009 How are compensation & HR planning related? Compensation is integrated into HR planning objectives What is utilization review?A review of the company's benefit costs What is employee deviance?Voluntary behavior that violates the norms of the organization What is unionization?The effort of a group of employees to deal with management over issues related to work What type of union is considered illegal?Closed shop What is the first step in creating a union?A group of unsatisfied employees gauge other employees' interest in a union What is the ethnocentric approach to staffing internationally?The company headquarters control all HR actives and subsidiaries Employees that are assigned to return to work in their home country?Impatriates What should a HR generalist have a solid understanding of?Training & development Compensation & benefits Employee & labor relations Recruiting & selecting employees Health safety & security What are the 4 phases to human resource planning? Gathering, analyzing & forecasting data Establishing HR objectives & policies Designing & implementing plans & programs Controlling & evaluating HRM plans What type of validity identifies KSA and needs no quantitative analysis?Content validity What is "strategy"?Strategy refers to how an organization is going to compete What is redundancy plan?It is the process of laying off employees who are no longer needed What is an implied contract that can be legally binding? Employee handbook