WGU C715 OB GROUP DEVELOPMENT - 2.1 V Foundations of Group Behavior Ch. 9 VOCABULARY Leave the first rating Students also studied Terms in this set (32) MathsAlgebra Save
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nchinnasani6Preview Divisibility rules 10 terms zack_chasenPreview Factors 17 terms Pur Practice questions for this set Learn1 / 7Study using Learn The extent to which members of a group are similar to, or different from, one another. Pg.288 GroupTwo or more individuals, interacting and interdependent, who have come together to achieve particular objectives. Pg. 272 Formal GroupA designated work group defined by an organization's structure. Pg. 272 Choose an answer 1Diversity2Group 3Role4Ingroup favoritism Don't know?
Informal GroupA group that is neither formally structured nor organizationally determined; such a group appears in response to the need for social contact. Pg. 272 social identity theoryPerspective that considers when and why individuals consider themselves members of groups. Pg. 272 Ingroup favoritismPerspective in which we see members of our ingroup as better than other people, and people not in our group as all the same. Pg. 272 five-stage group-development modelThe five distinct stages groups go through: forming, storming, norming, performing, and adjourning. Pg. 275 forming stage*The five stage in group development, characterized by much uncertainty Pg. 275 storming stage*The Second stage in group development, characterized by intragroup conflict.Pg. 275 norming stage*The Third Stage in group development, characterized b close relationships and cohesiveness Pg. 275 Performing Stage*The Fourth Stage in Group Development, during which he group is full functional Pg. 275 Adjourning Stage*The Final Stage in group development for temporary groups, characterized by concern with wrapping up activities rather than task performance. Pg. 275 punctuated-equilibrium modelA set of phases that temporary groups go through that involves transitions between inertia and activity. Pg. 276 RoleA set of expected behavior patterns attributed to someone occupying a given position in a social unit. Pg. 277 role perceptionAn individual's view of how he or she is supposed to act in a given situation. Pg.277 Role expectationsHow others believe a person should act in a given situation. Pg. 278 Psychological contractAn unwritten agreement that sets out what management expects from an employee and vice versa. Pg.277 Role ConflictA situation in which an individual is confused by divergent role expectations. Pg.278 NormsAcceptable standards of behavior within a group that are shared by the groups' members. Pg.280 ConformityThe adjustment of one's behavior to align with the norms of the group. Pg. 282 Reference GroupsImportant groups to which individuals belong or hope to belong and with whose norms individuals are like to conform. Pg. 283
Deviant Workplace BehaviorVoluntary behavior that violates significant organizational norms and, in so doing, threatens the well-being of the organization or its members. Also called antisocial behavior or workplace incivility. Pg. 283 StatusA socially defined position or rank given to groups or group members by others.Pg. 285 Status Characteristic TheoryA theory that states that differences in status characteristics create status hierarchies within groups. Pg. 285 Social LoafingThe tendency for individuals to expend less effort when working collectively than when working individually. Pg. 287 CohesivenessThe degree to which group member are attracted to each other and are motivated to stay in the group. Pg. 288 DiversityThe extent to which members of a group are similar to, or different from, one another. Pg. 288 GroupthinkA phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action. Pg. 292 GroupshiftA change between a group's decision and an individual decision that a member within the group would make; the shift can be toward either conservatism or greater risk but it generally is toward a more extreme version of the group's original position. Pg. 292 Interacting GroupsTypically groups in which members interact with each other face to face. Pg. 295 BrainstormingAn idea-generation process that specifically encourages any and all alternatives while withholding any criticism of those alternatives. Pg. 295 Nominal Group TechniqueA group decision-making method in which individual members meet face to face to pool their judgement in a systematic but independent fashion. Pg. 295 Electronic MeetingA meeting in which members interact on computers, allowing for anonymity of comments and aggregation of votes. Pg. 295