WGU C715 Organizational Behavior OA Prep

WGU C715 Organizational Behavior OA Prep

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Students also studied Terms in this set (55) Western Governors UniversityD 072 Save wgu C715 Organizational Behavior 267 terms rc626184Preview wgu C715 Organizational Behavior o...270 terms akd294Preview WGU - Organizational Behavior - C7...96 terms C_BondePreview WGU C 42 terms tran Which of the following does the heredity approach state?

a) An individual's personality is determined by the social

background one is brought up in.

b) An individual's personality is determined by molecular

structure of the genes.

c) An individual's personality is influenced by the

economic settings one is surrounded by.

d) A person's personality traits are created by the

company one keeps i.e., friends and family.

• An individual's personality is determined by molecular structure of the genes.

________ is as important for managers as for front-line employees and, among all Big Five Model traits, is most consistently related to job performance.

• Extroversion
• Agreeableness
• Conscientiousness
• Emotional stability
• Conscientiousness

Individuals scoring ________ have a strong ability to adjust behavior to external, situational factors and can behave differently in different situations.

a) High in internal locus of control

• high on narcissism
• low on agreeableness
• high on self-monitoring
• high on self monitoring

Which of the following is true of values?

a) They are void of a judgmental element.

b) They are invariably fluid and flexible in nature.

c) They have content and intensity attributes.

d) They never change irrespective of external factors.

• They have content and intensity attributes.

Which of the following is an instrumental value?

• personal discipline
• social recognition
• economic success
• world peace
• personal discipline

Which of the following statements is true regarding perception?

a) Perception of reality is independent of one's

personality.

b) Our perception of a target is not affected by the

context of the situation in which the perception is made.

c) Our perception of reality can be different from the

objective reality.

d) Our perception of reality is independent of our past

experiences.

• Our perception of reality can be different from the objective reality.

Which of the following is an example of internally caused behavior?

a) An employee was late for a team meeting because of a

heavy downpour.

b) An employee was laid off because the company was

attempting to cut costs by laying off employees.

c) An employee was fired from work because they

violated a company policy.

d) An employee could not attend an interview because

of a delayed flight.

• An employee was fired from work because they violated a company policy.

A process of making decisions by constructing simplified models that extract the essential features from problems without capturing all their complexity is known as ________.

• rational decision making
• bounded rationality
• active selection
• incremental decision making
• bounded rationality

________ bias refers to the tendency for people to base their judgments on information that is easily accessible.

a) Availability

b) Overconfidence

c) Confirmation

d) Hindsight

• Availability

According to the concept of ________, decisions are made solely on the basis of their outcomes, ideally to provide the greatest good for the greatest number.

• utilitarianism
• selective perception
• self-fulfilling prophecy
• contrast effect
• utilitarianism

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and other bodily needs?

• physiological
• social
• esteem
• psychological
• physiological

Which of the following statements is true regarding goal- setting theory?

a) Goal commitment is more likely when individuals have

an external locus of control.

b) Goals that are easier to accomplish result in higher

performance.

c) Generalized goals produce a higher level of output as

compared to specific goals.

d) People do better when they get feedback on how well

they are progressing toward their goals.

• People do better when they get feedback on how well they are progressing

toward their goals.Which of the following sources of increasing self-efficacy involves gaining relevant experience with a particular task or job?

• verbal persuasion
• enactive mastery
• vicarious modeling
• arousal
• enactive mastery

A high school teacher wants students to actively participate more in class. The teacher decides to use reinforcement theory to get the required results. Which of the following methods is most likely to be used?

a) The teacher is going to call on students at random.

b) The teacher is going to provide a model for what

participation should look like

c) The teacher is going to ask the students that always

participate to allow the others to have a chance.

d) The teacher is going to give students extra credit each

time that they contribute.

• The teacher is going to give students extra credit each time that they

contribute.In equity theory, individuals assess the ________.

• cost-benefit ratio
• efficiency-effectiveness trade-off
• quantity-quality trade-off
• outcome-input ratio
• outcome-input ratio

Which of the following is true regarding formal groups?

a) They are natural formations that arise in response to

the need for social contact.

b) They lack clearly defined structures and roles for their

members.

c) They have negligible impact on employee

performance and behavior.

d) They are marked by stipulated behaviors in pursuit of

organizational goals.

• They are marked by stipulated behaviors in pursuit of organizational goals.

"A" is devout and very active in a church. "A" is also a very dedicated employee. "A's" manager offers "A" a promotion, but the new role will require work on Sundays. "A" would like the promotion but realizes that it would require missing some church activities. In this situation, A is most likely to experience ________.

• role conflict
• social loafing
• groupthink
• role fuzziness
• role conflict

Which of the following is an effective means of countering social loafing?

• increasing the rewards the group is given if it succeeds
• increasing the amount by which the group's progress is

monitored

• ensuring that individual contributions to the group's

outcome are identified

• increasing the size of the group
• ensuring that individual contributions to the group's outcome are identified

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

a) The productivity of the group is affected by the

performance norms but not by the cohesiveness of the group.

b) If cohesiveness is high and performance norms are

low, productivity will be high.

c) If cohesiveness is low and performance norms are

high, productivity will be low.

d) When both cohesiveness and performance norms are

high, productivity will be high.

• When both cohesiveness and performance norms are high, productivity will be

high.Which of the following steps can be taken by a manager so as to minimize groupthink?

• increasing the group size
• encouraging group leaders to develop a stronger

sense of group identity

• asking the group members to first focus on the

positives of an alternative rather than the negatives

• seeking input from employees before the group

leader presents opinions

• seeking input from employees before the group leader presents opinions