WGU C715 Practice Test

WGU C715 Practice Test 15 studiers recently 3.0 (2 reviews) Students also studied Terms in this set (42) Western Governors UniversityC715 3400 Save wgu C715 Organizational Behavior 267 terms rc626184Preview WGU C715 - Organizational Behavio...42 terms trand1wguPreview wgu C715 Organizational Behavior o...270 terms akd294Preview Organi 71 terms libe Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider. Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment. Which statement is correct?

• Employee A exhibits positive core self evaluation, and

employee B exhibits negative core self evaluation.

• Employee A exhibits negative core self evaluation, and

employee B exhibits positive core self evaluation.

• Employee A exhibits negative core self evaluation, and

employee B exhibits negative core self evaluation.

• Employee A exhibits positive core self evaluation and

employee B exhibits positive core self evaluation.

• Employee A exhibits negative core self evaluation, and employee B exhibits

positive core self evaluation.Employee B was upset by Employees A's behavior at the department planning meeting, Which factors will influence Employee B's perception in this situation?

• Problem, Criteria, and Alternatives
• Situation, target, and perceiver
• Heredity, environment, perceiver
• Stimulation, task, and skills
• situation, target, and perceiver

A person is broadminded courageous and forgiving.Which of the values are these?

• Transitory values
• Terminal values
• Instrumental values
• Determinate values
• Instrumental Values

An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.Which kind of reward is this?

• Affiliation reward
• Intrinsic reward
• Compensatory reward
• Extrinsic reward
• Intrinsic reward

Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation. Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by the relationship and is looking for a new job. Which theory explains A's motivation to look for a new job?

• Inequity theory
• Perceptual fairness theory
• Perception theory
• Equity theory
• Equity theory

A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed. Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?

• Feedback and reflection
• Challenge and power
• Specificity and feedback
• Challenge and direction
• Specificity and feedback

Which theory of motivation focuses on 5 levels of needs, and further separated those needs by lower-order needs and higher-order needs?

• Two-factor theory
• McClelland's theory of needs
• McGregors Theory X and Theory Y
• Maslow's Heirarchy of needs theory
• Maslow's Heirarchy of needs theory

Which of the five-stage group development model is characterized by close relationships and cohesiveness?

• Norming
• Performing
• Forming
• Storming
• Norming

What defines a set of expected behavior patterns attributed to a person occupying a given position in a social unit?

• Group conformity
• Group role
• Group Status
• Group norm
• Group role

Which type of group is defined by the organizations structure?

• Designated group
• Formal group
• Unified group
• Informal Group
• Formal group

Management has noticed that the quality improvement work group is struggling because member's seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

• Decrease the difficulty of becoming a group member
• Physically isolate the group
• Establish more rigid roles for group members
• Make the group larger
• Physically isolate the group

To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk. Which type of conflict resolution technique does this represents?

• Authoritative command
• Altering the structural variables
• Altering the human variable
• Problem solving
• Authoritative command

Which option defines organizational culture?

• A human resources department program for

recognizing diversity

• An organizational segmentation according to cultural

background

• A diverse cultural subset working together to

strengthen impact

• A shared system of meanings that is unique to the

organization

• A shared system of meanings that is unique to the organization

Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?

• Independent effort
• Employee disengagement
• Social loafing
• Selective perception
• Social loafing

What is a strength of group decision making?

• Power of groupthink
• Reduced time for making decisions
• Conformity pressures in groups
• Increased diversity of views
• Increased diversity of views

Which statement is true about work teams?

• The members' primary focus is on improving individual

effort

• Members work together to neutralize synergy
• Members of the group generate positive synergy

through coordinated effort.

• The primary goal is to share information that is helpful

to individual efforts

• Members of the group generate positive synergy through coordinated effort.

What type of team is formed when employees from about the same hierarchical level but from different work areas come together to accomplish a task?

• Diverse team
• Cross-functional team
• Virtual team
• Divergent team
• Cross-functional team

What are primary factors that differentiate virtual teams from face-to-face teams?

• Improve employee satisfaction and create more

frequent social context

• Overcome time an space constraints and create

limited social context

• Reduce paraverbal cues and create more frequent

social context

• Reduce telecommunications costs and increase

paraverbal cues

• Overcome time and space constraints and create limited social context

What is a characteristic of problem-solving teams that is different than cross functional teams?

• Problem-solving team members come from different

work units.

• Problem-solving teams use only computer technology

to tie them physically

• Problem-solving team members come from the same

work unit

• Problem-solving team members meet only on a virtual

basis

• Problem-solving team members come from the same work unit