WGU D099 OA EXAM TEST BANK 3 WGU D099 SALES

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WGU D099 OA EXAM TEST BANK 3 /WGU D099 SALES

MANAGEMENT OBJECTIVE ASSESSMENT NEWEST

2026-2027 ACTUAL EXAM WITH COMPLETE 180

QUESTIONS AND CORRE CT DETAILED ANSWERS

(VERIFIED ANSWERS ) |ALREADY GRADED A+

A car salesperson is under pressure to sell one additional new vehicle by the end of the day to meet a quota. A consumer arrives at the dealership and explains she just had a baby and is looking for a used car with better safety features than her current vehicle. The salesperson sees an opportunity and shows the consumer a new model and explains why the new model is safer and a better value. The consumer decides to purchase the new model.How did this salesperson use sales role perception to achieve this sale? - CORRECT ANSWER -By recognizing the need to achieve both the salesperson's and the consumer's objectives

A solar panel company publishes a white paper on the advantages and disadvantages of various solar panels. A customer carefully reads the paper before making a decision to purchase a particular model. Which factor of product perception is influencing this consumer's buying process? - CORRECT ANSWER -Object

Which type of organizational structure causes conflict in a salesperson's performance due to having multiple bosses? - CORRECT ANSWER - Matrix 1 / 4

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A sales manager sets sales goals for employees and tells them they will receive a 10% bonus at the end of the quarter if all sales goals are met.Which type of reward program is being provided by the manager? - CORRECT ANSWER -Performance incentive

A vendor sells hot dogs and lemonade to people in their seats at a stadium and is compensated per unit sold. Which form of compensation does this represent? - CORRECT ANSWER -Piece-rate

What is a potential negative effect of using individual incentive systems with salespeople? - CORRECT ANSWER -Increased competition in targeting clients

A pharmaceutical sales manager has decided to conduct a sales contest and reward its top salesperson for the upcoming quarter with an all- expense paid trip to Hawaii. Which component of the firm's sales compensation plan covers the associated expenses for this incentive? - CORRECT ANSWER -Sales performance incentive fund

At a real estate office, all employees earn $1,000 per sale, but employees with less than twelve months experience are paid under a new employee compensation rule that pays them $3,000 monthly for sales made. These new employees can earn more money if they exceed three sales in any given month, and they do not return any money if the three sales are not achieved in a given month. Which compensation system is being used 2 / 4

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for new employees by this office? - CORRECT ANSWER -Non- recoverable draw

A manager and subordinate work together to establish relevant, quantitative performance goals. They then assess the extent to which these goals have been completed during the review period. Which performance evaluation method is being used by the manager? - CORRECT ANSWER -Management by objectives

A manager is trying to base an employee's rating on the entire evaluation period rather than focusing on the last two months of the year. Which performance appraisal problem is the manager trying to avoid? - CORRECT ANSWER -Recency error

A sales manager meets with a salesperson to establish goals and expected outcomes for the upcoming sales cycle. The salesperson leaves the meeting understanding how performance will be evaluated. Which approach is the sales manager using for this performance appraisal? - CORRECT ANSWER -Management by objectives

company needs to determine the cost of converting prospects to actual customers over a period of one year. Which type of ratio category should the company use for this purpose? - CORRECT ANSWER -Expense

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A sales manager wants to evaluate how a salesperson's characteristics have aided in closing sales. Which type of sales performance measurement is being used? - CORRECT ANSWER -Subjective

A sales manager meets with a newly hired salesperson to explain the roles and responsibilities of the salesperson's new position. Which goal is the sales manager trying to achieve? - CORRECT ANSWER -Set job expectations

A business-to-business (B2B) company discovers its margins are lower than that of its competitors. In response, the company implements a new sales training program to help salespeople better communicate product value to organizations. The result is increased sales and profitability.Which direct benefit has this company achieved? - CORRECT ANSWER-Improved productivity

Even though its sales numbers are high, a company is concerned that it has a low percentage of repeat sales. It decides to invest more heavily in sales training so salespeople will learn how to maintain regular communication with clients. The company sees a marked improvement in repeat sales. Which direct benefit has this company achieved? - CORRECT ANSWER -Improved customer relationships

A company recently decided to pursue government contracts. The sales staff was hired to work on business-to-business (B2B) sales, not on sales to the federal government. The sales manager is constructing a professional development series that will provide advanced training for

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