WGU D268

WGU D268

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102 term linu Practice questions for this set Learn1 / 7Study using Learn direct, face-to-face communication between two or more people Communicationthe process of using symbols to exchange meaning.Senderthe individual who constructs the message Receiverthe individual to whom the message is sent and who interprets the message.Messageinformation traveling between the sender and the receiver.Choose an answer 1intercultural communication2verbal communication 3interpersonal communication4intrapersonal communication Don't know?

Channelthe medium through which the message is sent.Environmentthe setting in which the communication occurs.Feedbacka response: a message back to the sender after the original message is received.Interferenceanything that prevents or distracts from a message being sent and/or received.synchronous communicationcommunication that occurs in real time. The person sends a message and receives feedback in real-time.asynchronous communicationcommunication that does not happen in real-time. The sender cannot expect to receive immediate feedback.Symbolsomething used to represent something else.verbal messagesmessages that are conveyed using words, either spoken or written.non-verbal messagesmessages that do not use words but are conveyed using body languages or signs etc.written messagesmessages written in the form of letters, emails, text messages etc visual messagesmessages conveyed as signs or symbols positive feedbackwhen the receiver receives the message completely and understand the intended meaning.Negative feedbackwhen the receiver does not receive the message or is not able to understand it.Ambiguous feedbackwhen the feedback is neither positive or negative. The receiver has not expressed their understanding or interpretation of the message.environmentthe environment is the physical, psychological, or virtual atmosphere within which the message is sent/or received.physical interferenceany physical interference in the communication environment psychological interferenceany emotional or mental interference that does not allow you to completely focus on the message. Creating difficulties to interpret the message as intended.physiological interferencephysiological interference is any kind of physical discomfort or unease that may hinder you to fully understand a message.Linear Modelone way channel → a sender sends a message to the receiver with intentionality within an environment setting.interaction modeltwo way process channel - considers the receiver's feedback. rotation of sender- receiver roles.

Transactional ModelA model that emphasizes the bidirectional communication, the sender and the receivers don't just swap roles, they simultaneously play both roles.intrapersonal communicationthe process of understanding information within oneself interpersonal communicationdirect, face-to-face communication between two or more people group communicationCommunication among members of a team or a collective.public communicationinteraction/communication with an audience mass communicationwhen a message is broadcast to the masses in a linear communication model.One-way conversationa conversation where one person tends to dominate the conversation and does most of the talking.Two-way conversationa conversation where both participants contribute equally.Cooperative conversationa two-way conversation where the interests and goals of the participants are shared or similar.Competitive conversationa mostly one-way conversation where the interests and goals of the participants may clash, and they may fight to be heard over the other Discoursewhere one sender relays information to multiple receivers Dialoguea two-way, cooperative conversation Debatea two-way, competitive conversation where each may try their best to be heard over another Diatribea one-way and competitive conversation where one person does most of the conversing which may be emotionally loaded Initiation stagethe first stage of conversation in which all parties involved in the interaction become ready to communicate with each other Preview stagethe second stage of conversation in which the subject of the conversation and relationship between the communicators is introduced Talking Points stagethe third stage of conversation in which the central or main goals of the conversation are established Feedback stagethe fourth stage of conversation in which a mutual understanding of all conversational points is achieved Closing stagethe fifth stage of conversation in which the communicators disengage and finish the interaction

Analytical communication styleThis person is logical and relies on hard facts and data Intuitive communication styleThis person goes by their gut instinct and may not need numbers or hard data to make a point during a conversation Functional communication styleThis person is detail-oriented and plans and executes well Personal communication stylehis person is emotional and sensitive, careful about other people's feelings when engaging them in a conversation