WGU - HR C232 study guide

WGU - HR C232

Leave the first rating Students also studied Terms in this set (51) Save D351 Pre-assess + study guide 151 terms zg5yy6m8cwPreview C232 Intro to HR - Pre-Assessment 51 terms mwell51Preview Introduction to Human Resource Ma...28 terms dperez199857 Preview WGU C 160 term rwo Which human resource function helps the organization understand the number and type of employees the organization will need in the future?

A: Planning

Explanation: The planning function of human resource management involves two

major activities: strategic planning and short- and medium-range planning. These two activities include the process of planning and synchronizing HR needs with the strategic mission of the firm. Such strategic objectives may include increasing market share, revenue growth, product or service diversity, profit margins, and planning for financial obligations, etc. Planning activities are also essential for effectively performing numerous other critical HR activities. For example, HR planning will help the organization better understand how many and what type of employees the organization will need in the future. HR planning also addresses how the firm obtains and trains future human capital.What are two societal trends that are influencing the world of work?

A: Increased competition & Changes in communication technology

Explanation:

1) Increased competition 2) The costs and benefits associated with HR utilization 3) Productivity changes (resulting from changes in technology, capital investment, the 2008-2014 recession, capital utilization, outsourcing, and government policies) 4) The increasing pace and complexity of social, cultural, legal, demographic, and educational changes 5) The symptoms of dysfunction in the workplace 6) Societal trends of the 21st century

Which factor represents an organization's value system? A: Corporate culture

Explanation: The corporate culture represents the organization's value system. The culture identifies people's values and assumptions about their willingness to work, their ethics, and the way they should be treated. Culture is often reflected in the company's HR policies and practices.

Which activity does the strategic human resources manager need to be engaged in, given the fact that organizational survival is increasingly dependent on adaptation?

A: Managing succession by creating contingency plans for key employees within

the organization.

Explanation: Because organizational survival is becoming more and more

contingent on adaptation, the HR manager needs to be intimately involved in the structural changes of the organization. HR professionals must help develop plans and strategies, aiming to equip the company with the necessary workforce, both in quantity and quality; they must assist in the motivation and retention of employees whose organization is downsizing or rapidly expanding; and they must help manage succession by creating contingency plans for key employees within the firm.Which human resource professional provides a broad range of support to the overall organization?

A: Generalist

Explanation: HR generalists usually provide guidance to employees, support

management, and serve as a source of help and information on human resource matters. HR specialists are responsible for specific human resource management functions within an organization, such as recruiting, training, or compensation.A human resources department is working on increasing diversity within the organization. Which strategic role for a human resources department is being demonstrated?

D: Champion for change

Explanation: The need for organizations to adapt constantly to new technologies, structuring processes, cultures, and procedures is increasing because of greater competition.In this fast-paced and global environment, HR departments are expected to become agents for change and have the necessary skills to facilitate organizational change and maintain organizational flexibility and adaptability. HR departments are experiencing the same pressures as the organizations they work for, many HR departments are streamlining and automating their operations.(See 1.7 The HR Department) How should a human resources professional encourage a high ethical standard of conduct in the workplace?

• By influencing others to make moral choices

Explanation: Because most HR professionals are

in positions of authority within the organization, they can influence others to make moral choices and engage in ethical behavior. HR professionals can best do this by creating an organizational culture where ethical behavior is encouraged and cultivated. (See 1.2 What is HR Management? --> HR Objectives --> Foster Ethical Behavior) A technology company is reviewing the potentially questionable behavior of four employees and is trying to determine if an ethical violation has occurred. The behavior of the four employees consisted of the

following:

** INDIVIDUAL 1: Sold trade secrets to a competitor

** INDIVIDUAL 2: Requested that the company pay for

continuing education

** INDIVIDUAL 3: Recommended hiring a sibling based

on the sibling's work experience

** INDIVIDUAL 4: Applied for other jobs while still

employed with the company.Which individual committed an ethical violation.

...TBA

What is an exception to the doctrine of employment at will?

A: Implied contract

Explanation: The implied-contract exception to the employment-at-will doctrine is a legally binding agreement, which is created not through formal contract negotiation and documentation, but by the actions of the employer and the employee.What is recognized by courts in several states as an implied contract that can be legally binding?

• Employee handbook

Explanation: the relationship between implied contract and the employee

handbook is extremely important because if the courts uphold the enforceability of an employee handbook, all of the policies contained in that handbook are binding to both the employee and the employer.What was the goal of Title VII of the Civil Rights Act of 1964?

• To make it illegal to discriminate against individuals based on their protected

classes.

Explanation: Title VII makes it unlawful for an employer to refuse to hire any

individual because of the individual's race, color, religion, sex, or national origin.Title VII also makes it illegal to discriminate against any individual with respect to compensation, terms, conditions, or privileges of employment based upon those same characteristics. Furthermore, Title VII prohibits employers from limiting, segregating, or classifying employees (or applicants for employment) in any way that would deprive any individual of employment opportunities or adversely affect his or her status as an employee because of their race, color, religion, sex, or national origin.What is the function of the Equal Employment Opportunity Commission (EEOC)?

• Enforcing federal antidiscrimination statutes

Explanation: The EEOC enforces federal anti-discrimination statutes and provides oversight for all federal equal opportunity employment regulations.What is the outcome of effective diversity management within organizations?

• Better sense of inclusion

Explanation: An effective diversity management program will help each individual within the organization feel included. Inclusion describes the extent to which each person in the organization feels welcomed, respected, supported, and valued as a team member.What is a benefit to promoting an organization's efforts to increase diversity on the company website?

• It draws attention to diversity commitment.

Explanation: In vision and mission statements, HR professionals will highlight the importance of diversity—for example, is the organization's philosophy on inclusion clearly stated? HR professionals should place the vision and mission statements on the company website as a public statement of the organization's commitment to workplace diversity.

A woman is turned down for a higher-paying position because the hiring manager believes men perform the duties better than women. Which term is used to indicate this form of discrimination?

• Gender discrimination

Explanation: Gender discrimination is the unfavorable treatment of someone

based on sex or gender. The U.S. Equal Employment Opportunity Commission explains that sex discrimination involves treating someone, such as a job applicant or employee, unfavorably because of that person's sex. Such discrimination may include treating someone less favorably in any aspect of employment such as hiring, firing, pay, job assignments, promotions, and so on.The plaintiff is a case, a black firefighter, brings action against the fire department. He is alleging that each time he is transferred from one fire station to another, he must take his bed with him. The fire chief reports that no white firefighter would want to sleep in the same bed as a black firefighter. Which type of discrimination under Title VII should the plaintiff file?

• Race

Explanation: Title VII makes it unlawful for an employer to refuse to hire any

individual because of the individual's race, color, religion, sex, or national origin.Title VII also makes it illegal to discriminate against any individual with respect to compensation, terms, conditions, or privileges of employment based upon those same characteristics. Furthermore, Title VII prohibits employers from limiting, segregating, or classifying employees (or applicants for employment) in any way that would deprive any individual of employment opportunities or adversely affect his or her status as an employee because of their race, color, religion, sex, or national origin.What was the purpose of the Executive Order 10925 that established affirmative action?

• To mandate that managers of federally funded projects work to eliminate bias

in employment practices

Explanation: Executive Order 10925 mandated that managers of federally-funded

projects "take affirmative action" to eliminate bias in employment practices.Why is human resource planning important?A. It ensures the right people in the right jobs at the right times.

Explanation: Human resource planning (HRP) is the process of developing and

implementing plans and programs to ensure that the right number and type of individuals are available—at the right time and place—to meet organizational needs.Which step in the human resource planning ensures that the organization will have the needed suppply of employees in the future

• Developing Data

Explanation: The first phase of HR planning involves developing data through

efficient analysis that can be used to determine corporate objectives, policies and plans, as well as other HR objectives and policies.Which technique addresses labor forecasting to project future human resource needs based on past staffing levels?

• Time-series

Explanation: In a time series analysis, past staffing levels are used to project future HR needs. Past staffing levels are examined in view of isolating season and cyclical variations, long-term trends, and random movements.