WGU Organizational Behavior and Leadership

WGU Organizational Behavior and Leadership Leave the first rating Students also studied Terms in this set (11) Social SciencesPsychology Save Chapter 7 AP psychology Myers 34 terms grace_elizabeth442 Preview PSYC 3050 Final Exam 33 terms greaterishenme2023 Preview AP Statistics Vocabulary 15 terms hlhieulanPreview Data ty 15 terms vale Work GroupA group that interacts primarily to share infomration and to make decisions to help each group member perform within his or her area of responsibility.Work groups have no need or opportunity to engague in collective work that requires joint effort. Their performance is merely the summation of each group member's individual contribution.Work TeamA group whose individual efforts result in performance that is greater than the sum of the individuals inputs.Problem Solving TeamsGroups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency and the work environment.Only make recommendations.Self-Managed Work TeamsGroups of 10-15 people who take on responsibilities of their former supervisors.They select their own memebers and evaluate each other's performance.Typically do not manage conflicts well.

Cross-Functional TeamsEmployees from about the same hierarchial level, but from different work areas, who came together to accomplish a task.Are an effective means of allowing people from diverse areas within or even between orgaizatins to exchange information, develop new ideas, solve problems and coordinate projects.Early stages of team development are ofter long as members learn to work with diversity and complexity.Virtual TeamsTeams that use computer technology to tie together physically dispered members in order to achieve a common goal.For virtual teams to be effective, management should ensure that (1) trust is established among members, (2) team progress is monitored closely, (3) the efforts and product of the team are publicized throughout the orgaization.

Team EffectivenessThree categories of effective teams:

Context-Adequate resources, leadership and structure, climate of trust, performance evaluation and reward system.Composition-Abilities of memebers, personality, allocating roles, diversity, size of teams, member flexibility, member performance.Process-Common purpose, specific goals, team efficacy, conflict levels, social loafing.Multiteam SystemsSystems in which different teams need to coordinate their efforst to produce a desired outcome.Leadership is especially important.Organizational DemographyThe degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover.ReflexivityA team characteristice of reflecting on and adjusting the master plan when necessary.Mental ModelsTeam member's knowledge and beliefs about how the work gets done by the team.