FREE HEALTH SOCIAL CARE AND STUDY GAMES ABOUT

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QUALITY MAN FINAL EXAM QUESTIONS

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -109 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Governance of a healthcare organization is comprised of the board of directors and the

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Medical Staff Leaders Question 2: As based in case law decisions and the JCAHO standards, who is ultimately responsible to assure quality and appropriateness of patient care in a health care facility?

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Governing body/board of trustees Question 3: Members of healthcare boards of directors are appointed from the community and frequently do not have any specific knowledge of healthcare operations or organizations.

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True Question 4: Every organization that provides services to Medicare and Medicaid beneficiaries

must demonstrate its compliance with this set of standards:

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Condition of Participation

Question 5: A patient's family asked the attending physician to keep the patient in the hospital for a few days more until they could make arrangements for the patient's home care. The patient no longer meets to criteria for continued stay. If the physician complies

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It would be an inappropriate use of hospital resources Question 6: This type of healthcare organization review is performed to fulfill legal or licensure

requirements:

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Compulsory review Question 7: The principle process by which organizations optimize the continuum of care for their patients is

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Case Management

Question 8: The work of performance improvement is accomplished through

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Process Analysis Question 9: Standards that, if met, allow a hospital to receive reimbursement for care provided to Medicare beneficiaries.

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Condition of Participation Question 10: Physicians who are members of the Surgery Committee meet to review surgical cases referred for quality issues and deviations from standard care norms. This type of review in which a physician's record is reviewed by his/her professional colleagues is know

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Peer review Question 11: An indicator about the placement and number of fire extinguishers would be which type?

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Structure

Question 12: Review of records some time following the patient's discharge to determine any of several issues, including quality or appropriateness of the care provided.

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Retrospective Utilization Review Question 13: This type of data assumes an infinite number of possible values in measurements

that have decimal values as possibilities:

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Continuous data Question 14: Analysis of a sentinel event from all aspects to identify how each contributed to the occurrence of the event and to develop new systems that will prevent recurrence is called

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Root-cause analysis Question 15: The investigational technique that facilitates the identification of the various factors that contribute to a problem known as a fishbone diagram is also called a/an

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Cause-and-effect diagram Question 16: Continuous quality improvement is best described by the following statements,

EXCEPT

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Corrective action targets clinicians more so than processes

Question 17: What feature distinguishes the NGT from brainstorming?

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NGT determines the importance of responses through a rating system Question 18: Internal customers are individuals from outside the organization who receive products or services from within the organization.

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False

Question 19: To control the threat of future liability risks, lessions learned from the past are used to redesign the process

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Risk control Question 20: The risk manager's principal tool for capturing the facts about potentially compensable events is the

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Occurrence report Question 21: This person is responsible for implementing board directives and for action as board representative in managing the operations of the organization.

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Chief Executive Officer Question 22: A graphic display tool used to communicate the details of performance

improvement activities is called:

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Storyboard Question 23: This type of data are numerical values that represent whole numbers:

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Discrete data Question 24: This type of data is also called categorical data and includes values assigned to

name-specific categories:

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Nominal data Question 25: In this type of interview the sequence of questions is not planned in advance and it

is conducted in a friendly, conversational manner:

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Unstructured interview