A central aspect of an organization is the coordination of

Chapter 1

• ch01-001

A central aspect of an organization is the coordination of people and resources.

*a. True

• False

• ch01-002

Organizational behavior focuses on the behavior of organizations and how organizations interact with each other.

• True

*b. False

• ch01-003

Organizational theory seeks to explain processes and factors influencing the structure and outcomes of organizations.

*a. True

• False

• ch01-004

Max Weber is known for his writings on bureaucracy and management.

*a. True

• False

• ch01-005

The division of work is also known as the division of labor.

*a. True

• False

• ch01-006

Scientific management was promoted by Henri Fayol.

(Organizational Behavior and Theory in Healthcare Leadership Perspectives and Management Applications, 2e Stephen Walston) (Official Complete Test Bank, Correct Answer are marked with*) 1 / 4

• True

*b. False

• ch01-006

Scientific management was promo ted by Henri Fayol.

• True

*b. False

• ch01-008

Henri Fayol proposed 14 principles of management.

*a. True

• False

• ch01-009

According to Henri Fayol, a scalar chain is the line of authority from top management to the lowest ranks.

*a. True

• False

• ch01-010

The “father of scientific management” was James Dean.

• True

*b. False

• ch01-011

Organizations involve which of the following?

• Goals/purposes
• Relationships
• External environments
• Coordination

*e. All the above

• ch01-012

Which of the following is NOT one of the interactive levels in organizational behavior?

*a. Strategy 2 / 4

• Individual
• Organizational
• Group/interpersonal

• ch01-014

Which of the following is NOT one of Henri Fay ol’s principles of management?

• Authority and responsibility
• Discipline
• Unity of command

*d. Hierarchy of needs

• ch01-015

Which of the following is NOT one of Henri Fayol’s five core management functions?

• Planning

*b. Executing

• Coordinating
• Controlling

• ch01-016

Scientific management sought to do which of the following?

• Create greater efficiency
• Use time and motion studies
• Break production processes into small units
• Minimize movement of employees and materials

*e. All of the above

• ch01-017

What is the main cost of healthcare?

• New technology
• Legal costs/fees

*c. Employees

• Pharmaceuticals
• / 4

Chapter 2

• ch02-001

A large majority of American workers feel disengaged from their work.

*a. True

• False

• ch02-002

Hierarchy of command is similar to chain of command.

*a. True

• False

• ch02-003

Max Weber’s writings and principles became the foundation for public administration and civil service systems.

*a. True

• False

• ch02-004

The scalar principle promotes open communication, with employees sometimes skipping immediate supervisors to speak with someone at a higher org anizational level.

• True

*b. False

• ch02-005

The proper use of a mission and vision can facilitate the coordinative principle.

*a. True

• False

• ch02-006

Abraham Maslow postulated that higher -level needs could be achieved without first addressing lower-level needs.

• True
• / 4