A central aspect of an organization is the coordination of

Chapter 1

• ch01-001

A central aspect of an organization is the coordination of people and resources.

*a. True

• False

• ch01-002

Organizational behavior focuses on the behavior of organizations and how organizations interact with each other.

• True

*b. False

• ch01-003

Organizational theory seeks to explain processes and factors influencing the structure and outcomes of organizations.

*a. True

• False

• ch01-004

Max Weber is known for his writings on bureaucracy and management.

*a. True

• False

• ch01-005

The division of work is also known as the division of labor.

*a. True

• False

• ch01-006

Scientific management was promoted by Henri Fayol.

(Organizational Behavior and Theory in Healthcare Leadership Perspectives and Management Applications, 2e Stephen Walston) (Official Complete , Correct Answer are marked with*) 1 / 4

• True

*b. False

• ch01-006

Scientific management was promo ted by Henri Fayol.

• True

*b. False

• ch01-008

Henri Fayol proposed 14 principles of management.

*a. True

• False

• ch01-009

According to Henri Fayol, a scalar chain is the line of authority from top management to the lowest ranks.

*a. True

• False

• ch01-010

The “father of scientific management” was James Dean.

• True

*b. False

• ch01-011

Organizations involve which of the following?

• Goals/purposes
• Relationships
• External environments
• Coordination

*e. All the above

• ch01-012

Which of the following is NOT one of the interactive levels in organizational behavior?

*a. Strategy 2 / 4

• Individual
• Organizational
• Group/interpersonal

• ch01-014

Which of the following is NOT one of Henri Fay ol’s principles of management?

• Authority and responsibility
• Discipline
• Unity of command

*d. Hierarchy of needs

• ch01-015

Which of the following is NOT one of Henri Fayol’s five core management functions?

• Planning

*b. Executing

• Coordinating
• Controlling

• ch01-016

Scientific management sought to do which of the following?

• Create greater efficiency
• Use time and motion studies
• Break production processes into small units
• Minimize movement of employees and materials

*e. All of the above

• ch01-017

What is the main cost of healthcare?

• New technology
• Legal costs/fees

*c. Employees

• Pharmaceuticals
• / 4

Chapter 2

• ch02-001

A large majority of American workers feel disengaged from their work.

*a. True

• False

• ch02-002

Hierarchy of command is similar to chain of command.

*a. True

• False

• ch02-003

Max Weber’s writings and principles became the foundation for public administration and civil service systems.

*a. True

• False

• ch02-004

The scalar principle promotes open communication, with employees sometimes skipping immediate supervisors to speak with someone at a higher org anizational level.

• True

*b. False

• ch02-005

The proper use of a mission and vision can facilitate the coordinative principle.

*a. True

• False

• ch02-006

Abraham Maslow postulated that higher -level needs could be achieved without first addressing lower-level needs.

• True
• / 4