A Guide to IT - a. True *b. False 2. A DVI port transmits a vid...

A+ Guide to IT Technical Support (Hardware and Software) 9e Jean Andrews (Test Bank All Chapter)

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Chapter 1

• A tower case conserves space since it can double as a monitor stand.

• True

*b. False

• A DVI port transmits a video signal and is also called a DB -15 port.

• True

*b. False

• An Ethernet port has a connector called an RJ -45 to connect to a

network cable.

*a. True

• False

• Functions that used to be provided by expansion cards are more often

found as onboard ports today.

*a. True

• False

5. Hard drives have three connections for cables: one for reading data,

one for writing data, and one for power.

• True

*b. False

• What type of port transmits both digital audio and digital video with a single

connector?

• S-Video
• DVI

*c. HDMI

• VGA

• What audio port connects to an external home theater audio system, providing digital

audio output?

*a. S/PDIF

• FireWire
• Thunderbolt
• eSATA 2 / 4

• Which statement is NOT true regarding motherboards?

• also called a system board
• has a CPU socket

*c. has a heat sink on the PCIe slots

• has slots for DIMMs

• What component is most likely to be installed in a PC, is considered primary storage,

and typically stores the operating system, as well as its applications?

• floppy drive
• tape drive

*c. hard disk drive

• optical drive

• What is the component that usually has a dual-voltage selector switch and has cables

that connect to the motherboard and drives called?

• HDD

*b. PSU

• DIMM
• PCIe

• How many pins are in the power supply connector that is typically used on most

motherboards today?

• 20-pin
• 8-pin

*c. 24-pin

• 15-pin

• If you have a PCI Express Version 2 video card, how many pins will the power

connector have if the card requires extra power?

• 4
• 2
• 5

*d. 8

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• What statement about an FRU is true?

• they are not necessary for the computer's operation
• all types can be easily disposed of in any trash can
• it's easily repaired by a support technician

*d. a support technician should know how to replace one

• What acronym is another name for static electricity, which can damage chips and

destroy motherboards?

• LCD

*b. ESD

• EMI
• CRT

• What tool can help discover and report computer errors and conflicts that occur

when you first turn on a computer and before the operating system is launched?

*a. POST card

• ROM module
• BIOS memory
• CMOS firmware

• What general-purpose tool can measure characteristics of electricity in a variety of

devices?

• loopback plug
• POST card

*c. multimeter

• cable tester

• Programs and data that are stored on a motherboard are referred to by what term?

*a. firmware

• package
• blob
• instruction set

• What is the name for the type of flash memory that is used by mobile devices to

store their apps and data?

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