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APCO LAW Exam 2023 Questions and Answers (Verified Answers) 1.Name the basic operational methods of call routing ANS Direct Dispatch, call relay, call transfer, call referrel 2.Name the components of the communications cycle ANS Sender , receiver, message, medium,context, feedback 3.Name three primary fields of public safety communications ANS Law enforce- ment communications, fire service communications, emergency medical service communications 4.PSAP is the acronym for ANS Public safety answering point 5.What involves an individuals personal, professional,and organizational rules of conduct. It includes opinions and feelings about certain 1 / 2
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manners and behavior. ANS Ethics 6.What is defined by who are , what you do and how others perceive you ANS - Professionalism 7.A is a guide to thinking and a is a guide to action. ANS Policy, procedure 8.Is a process of supplying supplemental personnel, equipment or other resources to an incident in order to assist agencies in a time of need. ANS Mutual Aide 9.Public safety communications have primary functions or tasks which are referred to as ANS Vital services 10.A PSAP's defines the relationship between telecommunica- tions, supervisors, and management. ANS Chain of Command 11.Requires the simultaneous dispatch of multiple resources for certain emergencies ANS Mutual response