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C202 - MANAGING HUMAN CAPITAL - PRACTICE TEST A -
REVIEW
10 studiers recently Leave the first rating Students also studied Terms in this set (98) Western Governors UniversityC 214 Save WGU C202 Managing Human Capita...536 terms dhagedoPreview WGU C202 Pre-Assessment 70 terms heather_dawn_wools... Preview C202 - Managing Human Capital Fin...87 terms jahriahphilipPreview WGU C Teacher Fan Practice questions for this set Learn1 / 1Study using Learn
Avoidance: eliminate and withdraw - poor cultural fit
Reduction: Reduce the risk - succession planning
Sharing: Transfer risk by outsourcing i.e. outsource employee background checks
Retention: Accept & budget risk - set aside money for EEO compliance fines, severance, and lawsuits Choose an answer 1 It Applies When There Is No Formal Employment Contract 2 This May Be Bullying And Requires Further Investigation 3Four Risk Technique Categories4Avoidable Don't know?
How does HRM support managers?Supply human capital needed to execute the business strategy
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What is HR's primary purpose?Attracting, motivating, rewarding and retaining employees.
Which HRM function aligns individual goals with organizational goals?Performance management
How does HRM influence organizational performance? It transforms employee potential into actual performance
What type of organizational culture exists when employees tend to stay with the company for a long time and that loyalty is a key virtue?Consensual
Which ethical standard applies when deciding if a new employee and a longtime employee should be disciplined the same way for being tardy?Fairness
Which of the following would be an ethical dilemma for a hiring manager?A current employee asks for his son to be hired for a summer internship
Which of the following is a key statement about HRM metrics?HRM metrics must be mapped to business goals
Why is diversity important to an organization?A strong diversity culture is positively related to customer satisfaction
Which law protects employees in active military service? Uniformed Services Employment and Reemployment Rights Act
Which human bias involves a dislike?Stereotypes
Which option is legal for affirmative action?Posting job opportunities at a local women's club
Which statement is true about hostile work environment? Employees can make a claim for being exposed to sexually inappropriate conversation
What type of discrimination claim can occur when the same hiring requirements apply to all applicants but the result is discriminatory to a protected class?Adverse impact
What type of discrimination claim can occur when a protected class member is intentionally discriminated against?Disparate treatment
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Which term describes the organization's long-term goals?Vision
What is the primary outcome of job analysis?A job description
What is the term for a company's formal system of task, power, and reporting relationships?Organizational structure
What is the term for a requirement that employees submit
an electronic timecard to Payroll by 5:00 pm every other
Friday to get paid?Procedure
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Which statement is true?Rules are statements of what employees can and can't do
What is the best method to find a candidate that has good existing knowledge of the corporate culture and business units?Use your company's talent inventory
What type of fit ensures the candidate will work well with the current team?Person-group
What type of interview format relies heavily on appearance and nonverbal cues (e.g., confidence and making eye contact)?Unstructured
Which is a case interview question?What is your recommendation to create efficiency in the budget process?
What type of fairness is concerned with whether all applicants were required to submit their resume, references, and work sample, as well as participate in two interviews?Distributive
Which option would promote procedural fairness in your hiring process?Give all interviewees the chance to show their skills
The HR Director decided a department has a high turnover rate and should receive training on wellness incentives and methods for reducing stress. What is the next step in creating effective training?Design the training
Which training method involves giving an employee instructions, observing the employee completing actual tasks, and providing feedback to the employee?On the job training
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Which sensory modality (learning style) is best for employees who prefer to learn by doing?Kinesthetic
Which level of Kirkpatrick's requires managers to observe employees putting their training into practice?Behavior
Which level of Kirkpatrick's may involve customer surveys?Results
Why is feedback important?Tracks an employee's progress in relation to individual goals
Which action is appropriate when an employee violates the same rule twice?Write her up
Which source can't comment on an employee's ability to follow an internal policy?External customer
Which human bias involves rating all employees as average?Central tendency error
Which human bias occurs when a manager labels a group of people?Stereotyping
What is the term for an explanation of 1) desired goals and results, 2) how results will be measured, and 3) what standards will be used to evaluate results?Performance plan
What pay options reinforce the competitive advantage of cost efficiency by controlling labor costs?Variable pay
Which category includes vacation time?Indirect financial compensation
Which law prohibits discrimination based on gender? Equal Pay Act
What is the label for ethical violations in pursuing a goal? Unintended consequences
Which label describes employees motivated by bonuses?Extrinsic
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