C724 (Information Systems Management) - WGU

C724 (Information Systems Management) - WGU 36 studiers today 4.8 (151 reviews) Students also studied Terms in this set (261) Western Governors UniversityIT C182 Save C724 Practice Test 87 terms ejohn162Preview Information Systems Management 70 terms jennethhartPreview Information Systems Management - ...70 terms Judi_0310Preview

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206 term sha Executive information systemA system that facilitates and supports senior managerial decisions.DataUnorganized data that lacks meaning.InformationData that has been organized in a meaningful manner.Information systemAn integrated network of components working together to convert data into useful information; includes an input, a process, and an output; comprised of people, processes, machines, and information technology.KnowledgeThe practical application of information.Data, Information, and Knowledge exampleData: The number of people below the poverty line in the region is 50,000.

Information: The number of people below the poverty line increases between

2010 and 2018.

Knowledge: The number of people below the poverty line has increased due to

stagnating wages and cuts to social programs.Decision support systemThis system uses models and statistical analysis to help decision makers solve problems Management information system (MIS)Provides timely and accurate information that enables managers to manage their departments more efficiently; analyzes performance.Transaction processing systeminformation system used for processing patient admissions, employee time cards, and purchase orders

Information managementThe management of organizational processes and systems; helps the organization reduce costs and adds value to products; helps the organization make better managerial decisions; stores and processes data.Information technologyThe use of computer and telecommunications systems for storing, retrieving, and sending information; comprised of hardware, software, data, and networks.information technology managementthe management of hardware, software, data, networks, and people that facilitate access to information and allow the organization to achieve business objectives.Strategic information systemprovide tools used by an organization to accomplish specific tasks to gain competitive advantage.Social Networking and interpersonal skills.Enhances interpersonal and relationship-forming skills.Porters 5 competitive forcesIntensity competitive rivalry bargaining power of customers bargaining power of suppliers threat of new entrants threat of substitutes Network economics (network-based strategy)the cost of adding another business participant to a business venture is small, the potential gain is great.Business ecosystemsNetwork of businesses involved in delivering a product through mutual cooperation.Product differentiation (business strategy)offering a higher quality product to differentiate from others in the market growth (business strategy)adding new products or new enhancements to existing products Enterprise Resource Planning (ERP)Involves utilizing computer technology to link various aspects of a business; a very complex resource planning system that spans the entire business; companies often have difficulty implementing the system.Customer Relationship Management (CRM)Allows for personalized communication to customers.Knowledge Management (KM)These systems provide tools to help manage organizational knowledge and create value to meet business requirements and strategic goals.chief executive officer (CEO)also called president or managing director, is responsible for the success or failure of the company, creating the company culture, selecting the senior management team, setting strategy and vision, and selecting projects to fund.chief operations officer (COO)is the director of operations, responsible for the oversight of internal operations on a day-to-day basis and for monitoring production quotas chief financial officer (CFO)manages the company's cash flow and evaluates and communicates financial risks.

chief information officer (CIO)a business leader who analyzes internal business processes such as payroll and billing, reshapes the physical infrastructure and network purchases to meet business goals, and leads the workforce to implement critical IT internal projects; responsible for information systems strategic thinking and planning.chief technology officer (CTO)has ultimate responsibility for all technology implementation, maintaining technology compliance regulations, and identifying technology risks for the company.chief security officer (CSO)is the highest level executive concerned with the overall security functions and policies of a business.Systems AnalystA change agent who uses design and analysis techniques to solve organizational problems using information technology; they report about system development and keep others informed; should understand overall business processes; focuses on analysis, design, and implementation Information Security AnalystTheir goal is to ensure that data and systems are secure to prevent breaches.Information SecurityThe concept of protecting valuable information assets.Project ManagerThey deliver quality systems on time, manage the budget, and plan for the unexpected (they do not train new users).Gantt chartA visual view of tasks scheduled over time; used for planning projects.DashboardA system that is the culmination of information from many data sources, allowing management to perform a thorough analysis.Cultural ParticularismA societal norm that emotionally ties people to local brands or habits.Network EngineerResponsible for the layout, installation, and maintenance of all information technology network components.Success of strategic information systems projects A majority fail to meet schedule or budget Organizational features that can change the company direction Processes, politics, culture, and environment Global Business Strategies that form their organizational and information systems structure transnational, multinational, franchisers, domestic exporter Transnationala commercial enterprise that operates substantial facilities, does business in more than one country and does not consider any particular country its national home.Multinationalan organization that owns or controls production of goods or services in one or more countries other than their home country.Database Management System (DBMS)Allows multiple departments to access, analyze, and modify data that is stored in one central location.

Total Cost of Ownership (TCO)Helps establish feasibility.Platform as a Service (PaaS)service provider provides server space, the server, virtualization, operating system, database, and development environment in a platform that can be used for application development. An example would be Amazon Web Services.Infrastructure as a Service (IaaS)A service provider provides a cloud fabric, or pooled services, including server space, servers, storage, and all other aspects of the computing platform, with the exception of the operating system and applications, which the client organization would install and manage.Analytics as a Service (AaaS)A cloud software service Software as a Service (SaaS)Software licensed and hosted on centralized or distributed servers that belong to a service provider. Users access this software using a connection to the Internet and a web browser.Agile software development methodologyan operational method by which software developers iteratively gather requirements, plan, design, develop, test, and implement software.Information Technology Infrastructure Library (ITIL) common set of best practices widely used by businesses to give guidance to companies on how to use IT as a tool for implementing change Pseudocodean informal high-level description of the operating principle of a computer program or other algorithm. Used for human reading, rather than machine reading, and it can be used to translate into any programming language.Inputcomponents include devices that provide input into the processing unit. These include peripherals, such as the keyboard, mouse, microphone (audio input), sensors, and document or visual scanners.Central Processing Unit (CPU)the brain/microprocessor of the computer.OutputComponents include internal storage devices or processes, as well as external peripherals such as monitor screens (visual output), speakers (audio output), and printers (physical output).system busconnection between the CPU, memory, storage, expansion slots, and other motherboard components primary storageflash memory chips, such as shown below, plugged into memory slots on the motherboard.Secondary storageaccessed only through a system's input/output bus and is generally several orders of magnitude slower than primary storage technologies Removable media, such as magnetic floppy disks, optical discs (CDs & DVDs), and USB flash drives