Certification Examination Practice

Illinois Quality Assurance Technician Certification Examination Practice Questions And Correct Answers (Verified Answers) Plus Rationales 2026 Q&A | Instant Download Pdf

• What is the primary role of a Quality Assurance Technician?
• Design new products
• Conduct marketing analysis
• Inspect and ensure product quality
• Handle customer service

Rationale: QA Technicians are responsible for monitoring and

ensuring the quality of products according to established standards.

• Which of the following best describes a standard operating procedure

(SOP)?

• A legal document 1 / 4

• A step-by-step guide for performing tasks consistently
• A financial report
• A customer feedback form

Rationale: SOPs provide detailed instructions to maintain consistency

and quality in processes.

• What is the purpose of a quality audit?
• To increase sales
• To verify compliance with quality standards
• To hire new employees
• To develop marketing strategies

Rationale: Quality audits assess whether processes and products

meet established quality standards.

• Which term refers to the ability of a measurement system to produce

the same result under the same conditions?

• Accuracy
• Precision
• Reliability
• Validity

Rationale: Precision indicates repeatability and consistency of

measurements, whereas accuracy refers to closeness to the true value.

5. A defect that affects product safety is categorized as:

• Minor defect 2 / 4

• Cosmetic defect
• Critical defect
• Optional defect

Rationale: Critical defects pose a risk to safety or compliance and

require immediate corrective action.

• What does SPC stand for in quality assurance?
• Standard Product Compliance
• Safety Procedure Control
• Statistical Process Control
• Supplier Performance Check

Rationale: SPC uses statistical methods to monitor and control

processes to maintain quality.

• Which tool is commonly used to identify the root cause of a problem?
• Flow chart
• Fishbone diagram (Ishikawa diagram)
• Histogram
• Control chart

Rationale: Fishbone diagrams help systematically identify potential

causes of defects or issues.

• Which of the following is an example of a preventive quality control

activity?

• Reworking defective products
• Inspecting final products only 3 / 4

• Implementing process improvements before defects occur
• Issuing product recalls

Rationale: Preventive actions focus on eliminating causes of defects

before they occur.

• In manufacturing, what is a “nonconformance report”?
• A financial report
• A marketing analysis
• A document reporting deviations from specifications
• A training manual

Rationale: Nonconformance reports document products or processes

that do not meet quality standards.

10. The term “CAPA” stands for:

• Certified Assessment Process Audit
• Corrective and Preventive Action
• Critical Analysis of Process Accuracy
• Compliance Assessment Program Audit

Rationale: CAPA addresses the root cause of issues and implements

actions to prevent recurrence.

• What is the main objective of ISO 9001 certification?
• Increase profits
• Reduce workforce
• Ensure a consistent quality management system
• Standardize marketing techniques
• / 4