Chapter 01 - Introduction to Systems Analysis and Design

Chapter 01 - Introduction to Systems Analysis and Design Copyright Cengage Learning. Powered by Cognero. Page 1 True / False 1.Most firms give their IT budgets a low priority in good economic times.

• True
• False

ANSWER: False

RATIONALE: Most firms give their IT budgets a high priority, in good times or bad.

POINTS: 1

DIFFICULTY: Easy

REFERENCES: 3

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.01 - Describe the impact of information technology on society NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: What is Information Technology?

KEYWORDS: Bloom’s: Understand

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/8/2019 3:37 PM

2.A mission-critical system is one that is unimportant to a company’s operations.

• True
• False

ANSWER: False

RATIONALE: A mission-critical system is one that is vital to a company’s operations.

POINTS: 1

DIFFICULTY: Easy

REFERENCES: 5

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.02 - Describe the five main components of an information system NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: Information System Components

KEYWORDS: Bloom’s: Remember

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/13/2019 9:54 AM

3.In an information system, data is information that has been transformed into input that is valuable to users.

• True
• False

ANSWER: False

RATIONALE: Information is data that has been transformed into output that is valuable to users.

POINTS: 1

DIFFICULTY: Easy

REFERENCES: 5

Systems Analysis and Design, 12e Scott Tilley (Test Bank, All Chapters. 100% Original Verified, A+ Grade) 1 / 4

Chapter 01 - Introduction to Systems Analysis and Design

Copyright Cengage Learning. Powered by Cognero. Page 2

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.02 - Describe the five main components of an information system NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: Information System Components

KEYWORDS: Bloom’s: Understand

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/8/2019 3:37 PM

• Transaction processing (TP) systems are inefficient because they process a set of transaction-related commands

individually rather than as a group.

• True
• False

ANSWER: False

RATIONALE: Transaction processing (TP) systems are efficient because they process a set of transaction- related commands as a group rather than individually.

POINTS: 1

DIFFICULTY: Easy

REFERENCES: 12

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.05 - Identify the seven types of information systems used in business NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: Business Information Systems

KEYWORDS: Bloom’s: Understand

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/8/2019 3:37 PM

• In a knowledge management system, a knowledge base consists of logical rules that identify data patterns and

relationships.

• True
• False

ANSWER: False

RATIONALE: A knowledge management system uses inference rules, which are logical rules that identify data patterns and relationships.

POINTS: 1

DIFFICULTY: Easy

REFERENCES: 13

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.05 - Identify the seven types of information systems used in business NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: Business Information Systems

KEYWORDS: Bloom’s: Remember 2 / 4

Chapter 01 - Introduction to Systems Analysis and Design

Copyright Cengage Learning. Powered by Cognero. Page 3

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/8/2019 3:37 PM

• Most large companies require systems that combine transaction processing, business support, knowledge management,

and user productivity features.

• True
• False

ANSWER: True

RATIONALE: Most large companies require systems that combine transaction processing, business support, knowledge management, and user productivity features.

POINTS: 1

DIFFICULTY: Moderate

REFERENCES: 15

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.05 - Identify the seven types of information systems used in business NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: Business Information Systems

KEYWORDS: Bloom’s: Remember

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/13/2019 10:00 AM

• Since middle managers focus on a longer time frame, they need less detailed information than top managers, but

somewhat more than supervisors who oversee day-to-day operations.

• True
• False

ANSWER: False

RATIONALE: Because they focus on a somewhat shorter time frame, middle managers need more detailed information than top managers but somewhat less than supervisors who oversee day-to-day operations.

POINTS: 1

DIFFICULTY: Moderate

REFERENCES: 17

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.06 - Describe the types of information the four classes of users need NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: What Information Do Users Need?

KEYWORDS: Bloom’s: Understand

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/8/2019 3:37 PM

• Many companies find that a trend called empowerment, which gives employees more responsibility and accountability,

improves employee motivation and increases customer satisfaction.

• True 3 / 4

Chapter 01 - Introduction to Systems Analysis and Design

Copyright Cengage Learning. Powered by Cognero. Page 4

• False

ANSWER: True

RATIONALE: Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.

POINTS: 1

DIFFICULTY: Easy

REFERENCES: 17

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.06 - Describe the types of information the four classes of users need NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: What Information Do Users Need?

KEYWORDS: What Information Do Users Need?

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/8/2019 3:37 PM

• Network administration includes hardware and software maintenance, support, and security.
• True
• False

ANSWER: True

RATIONALE: Network administration includes hardware and software maintenance, support, and security.

POINTS: 1

DIFFICULTY: Moderate

REFERENCES: 28

QUESTION TYPE: True / False

HAS VARIABLES: False

LEARNING OBJECTIVES: SAD.12e.01.09 - Discuss the seven main functions of the information technology department NATIONAL STANDARDS: United States - BUSPROG: Technology

TOPICS: The Information Technology Department

KEYWORDS: Bloom’s: Remember

DATE CREATED: 1/30/2019 11:34 AM

DATE MODIFIED: 4/8/2019 3:37 PM

• The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.
• True
• False

ANSWER: False

RATIONALE: The responsibilities of a systems analyst at a small firm are different from those at a large corporation.

POINTS: 1

DIFFICULTY: Easy

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