Communication NCLEX questions

Communication NCLEX questions 5.0 (2 reviews) Students also studied Terms in this set (40) Science MedicineNursing Save Communication NCLEX Review 27 terms jordan_williams401 Preview safety nclex questions 37 terms laceyg113Preview Fluid and Electrolytes NCLEX Quest...33 terms Alex_Hassiepen Preview Dosage 20 terms Mta A nurse is collecting data from a client for an admission nursing history. Which question by the nurse is best to open the discussion?

• "What brought you to the hospital?"
• "Would it help to discuss your feelings?"
• "Do you want to talk about your concerns?"
• "Would you like to talk about why you are here?"
• "What brought you to the hospital?"

The nurse must conduct a focused interview to complete an admission history. Which interviewing technique should the nurse use?

• Probing
• Clarification
• Direct questions
• Paraphrasing
• Direct questions

Which statement about communication should the nurse consider to be accurate?

• Verbal communication is essential for human

relationships

• Hands are the most expressive part of the body
• Behavior clearly reflects feelings
• Communication is inevitable
• Communication is inevitable

A client is extremely upset and mentions something about a work-related issue that the nurse cannot understand. Which is the nurse's best response?

• "It's natural to worry about your job."
• "Your job must be very important to you."
• "Calm down so that I can understand what you're

saying."

• "I'm not quite sure I heard what you were saying about

your work."

• "I'm not quite sure I heard what you were saying about your work."

Which is the purpose of the use of humor by a nurse when interacting with a client?

• Diminish feelings of anger
• Refocus the client's attention
• Maintain a balanced perspective
• Delay dealing with the inevitable
• Maintain a balanced perspective

A nurse is caring for a client who is blind in the left eye and visually impaired in the right eye. Which actions should the nurse employ to promote communication with this client?

• Touch the client's left arm before initiating a

conversation

• Ensure that the door to the client's room is on the

client's left side

• Close the window curtains and dim the lights before

speaking with the client

• Knock on the door and request permission to enter

before approaching the client

• Knock on the door and request permission to enter before approaching the

client A client is admitted to the hospital with cirrhosis of the liver caused by long-term alcohol misuse. Which is the best response by the nurse when the client says, "I really don't believe that my drinking a couple of beers a day has anything to do with my liver problem"?

• "You find it hard to believe that beer can hurt the liver."
• "How long is it that you have been drinking several

beers a day?"

• "Each beer is equivalent to one shot of liquor, so it's

just as damaging to the liver as hard liquor."

• "Do you believe that beer is not harmful even though

research shows that it is just as bad for you as hard liquor?"

• "You find it hard to believe that beer can hurt the liver."

Which is being communicated when the nurse leans forward during a client interview?

• Aggression
• Anxiety
• Interest
• Privacy
• Interest

Which statement describes the following proverb? "What you do speaks so loudly I cannot hear what you say."

• Hearing ability is an important factor in communicating
• Nonverbal messages are often more meaningful than

words

• Listening to what people say requires attention to what

is being said

• When people talk too loudly, it is hard understand

what is being said

• Nonverbal messages are often more meaningful than words

A mother whose young daughter has died of leukemia is crying and is unable to talk about her feelings. Which is the best response by the nurse?

• "Everyone will remember her because she was so cute.

She was one of our favorites."

• "As hard as this is, it is probably for the best because

she was in a lot of pain."

• "She put up the good fight, but now she is out of pain

and in heaven."

• "It must be hard to deal with such a precious loss."
• "It must be hard to deal with such a precious loss."

A young adult who had a leg amputated because of trauma says, "no one will ever choose to love a person with one leg." Which is the best response by the nurse?

• "You are a good-looking person, and you will have no

trouble meeting someone who cares"

• "You May feel that way now, but you will feel differently

as time passes"

• "Do you feel that no one will marry you because you

have one leg?"

• "How do you see your situation at this point?"
• "Do you feel that no one will marry you because you have one leg?"

A nurse is changing a client's dressing over an abdominal wound. Which level of space around the client is entered during the dressing change?

• Public
• Social
• Intimate
• Personal
• Intimate

Which stage of an interview established the relationship between the nurse and the client?

• Preinteraction stage
• Orientation stage
• Examining stage
• Working stage
• Orientation stage

A client is exhibiting anxious behavior and states, "I just found out that I have cancer everywhere, and I don't have very long to live. My life is over." Which is the best response by the nurse?

• "It might be good if your family were here right now.

Shall I call them?"

• "What might be the best way to approach this terrible

news?"

• "That is so sad. You must feel like crying."
• "It sounds like you feel hopeless."
• "It sounds like you feel hopeless."

Which interviewing skill is used when the nurse says, "you mentioned before that you are having a problem with your colostomy"?

• Focusing
• Clarifying
• Paraphrasing
• Acknowledging
• Focusing

A client says, "I am really nervous about having a spinal tap tomorrow." Which is the best response by the nurse?

• "I'll ask the doctor for a little medication to help you

relax."

• "Clients who have had a spinal tap say it is not that

uncomfortable."

• "It's all right to be nervous, and I don't remember

anyone who wasn't."

• "Your physician is excellent and is very careful when

spinal taps are done"

• "It's all right to be nervous, and I don't remember anyone who wasn't."

A client with chest pain is being admitted to the emergency department. When asked about next of kin, the client states, "Don't bother calling my daughter; she is always too busy." Which is the best response by the nurse?

• "Your daughter might be upset if you don't call"
• "What does your daughter do that makes her so busy?"
• "Is there someone else besides your daughter that I

can call?"

• "I think that your daughter would want to know that you

are sick."

• "Is there someone else besides your daughter that I can call?"

Which is the nurse doing when using the interviewing technique of "attentive listening"?

• Identifying the client's concerns and exploring them

with "why" questions

• Determining the content and feeling of the client's

message

• Employing silence to encourage the client to talk
• Using verbal skills to obtain information
• Determining the content and feeling of the client's message