Copyright 2016 Pearson Education, Inc.

1 Copyright © 2016 Pearson Education, Inc.Managing Human Resources, 8e (Gomez-Mejia et al.) Chapter 1 Meeting Present and Emerging Strategic Human Resource Challenges 1) As the director of HR, you are in a meeting with your corporate officers discussing the firm's deliberate use of personnel to gain a competitive edge in the marketplace. You are most likely

discussing:

• human resource policies.
• corporate objectives.
• human resource strategies.
• line employees.

Answer: C

Diff: 1

AACSB: Analytical thinking

Skill: Application

LO: 1.1: Understand the major challenges affecting HR 2) Tony works in the finance department as an accounting clerk. He keeps a time card and

receives extra pay for any overtime he works. Tony is most likely a(n):

• exempt line employee.
• nonexempt staff employee.
• exempt staff employee.
• nonexempt line employee.

Answer: B

Diff: 2

AACSB: Analytical thinking

Skill: Application

LO: 1.1: Understand the major challenges affecting HR 3) Salaried employees are also known as ________ employees.

• exempt
• senior
• staff
• line

Answer: A

Diff: 1

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR Managing Human Resources 8e Luis Gomez-Mejia, David Balkin, Robert Cardy (Test Bank All Chapters, 100% Original Verified, A+ Grade) 1 / 4

2 Copyright © 2016 Pearson Education, Inc.4) Which of the following is an environmental challenge faced by modern HR managers?

• Job insecurity
• Decentralization
• Globalization
• Self-managed work teams

Answer: C

Diff: 1

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR 5) Due to the increasing work pace and burnout in the United States, more workers are dealing with stress. According to your text, an increasing number of firms are choosing to:

• provide employees with stress-control programs.
• require employees to take longer breaks during the work day.
• encourage telecommuting, job sharing, and employment sabbaticals.
• inform potential employees of this challenge during the interviewing process.

Answer: A

Diff: 3

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

6) Which of the following is NOT true of the Internet Revolution as it relates to HRM?

• Writing skills are essential to effective e-mail communications.
• The recruiting, screening, and hiring process is streamlined.
• Online corporate training is surpassing classroom training.
• Cross-cultural understanding is less important.

Answer: D

Diff: 3

AACSB: Information technology

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

7) RCA is creating a corporate identity to smooth over cultural differences between its domestic and international employees. RCA is most likely addressing the HRM challenge of:

• outsourcing.
• globalization.
• employee stress.
• competitive markets.

Answer: B

Diff: 2

AACSB: Diverse and multicultural work environments

Skill: Application

LO: 1.1: Understand the major challenges affecting HR

• / 4

3 Copyright © 2016 Pearson Education, Inc.8) What is the primary reason for the rising importance of HR at firms over the last four decades?

• Market globalization
• Workforce diversity
• Employment laws
• Technology

Answer: C

Diff: 2

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

9) A dual-career family is one in which:

• the major bread winner works two jobs.
• the wife is a homemaker and the husband works outside of the home.
• both husband and wife work.
• both husband and wife own their own business.

Answer: C

Diff: 1

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

10) Firms are increasingly introducing family-friendly programs to:

• comply with federal EEO legislation.
• hire and retain the best workers.
• provide essential training.
• gain tax benefits.

Answer: B

Diff: 2

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

11) Growth in service sector employment is most likely tied to:

• advances in technology that eliminate manufacturing jobs.
• the increasing number of women entering the workforce.
• increasing efforts to match individuals to the correct jobs.
• an overabundance of highly educated job candidates.

Answer: A

Diff: 3

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

• / 4

4 Copyright © 2016 Pearson Education, Inc.

12) The need for skilled employees in the United States has:

• intensified in the service sector due to technology advancements.
• decreased because the number of jobs requiring a college education has declined.
• leveled off because government programs have improved skill levels of the workforce.
• decreased due to the rising number of highly-educated immigrants in the technology field.

Answer: A

Diff: 2

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR 13) Companies spend around ________ billion dollars each year on employee training programs.

• 20
• 35
• 55
• 70

Answer: C

Diff: 1

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

14) Which of the following would not be measured by a job simulation?

• Effective handling of irate customers
• Technical applications of project management
• Ability to work in a multi-ethnic environment
• Sound judgment when faced with ethical dilemmas

Answer: B

Diff: 3

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

15) HR policies affect a firm's competitive position in all of the following ways EXCEPT by:

• improving quality.
• controlling costs.
• creating distinctive capabilities.
• developing mission statements.

Answer: D

Diff: 3

AACSB: Analytical thinking

Skill: Concept

LO: 1.1: Understand the major challenges affecting HR

• / 4