Copyright 2024 Pearson Education, Inc.

1 Copyright © 2024 Pearson Education, Inc.Human Resource Management, 17e (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT

________.

• planning
• organizing
• outsourcing
• leading

Answer: C

Explanation: The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions.

Difficulty: Easy

Objective: 1

AACSB: Analytical Thinking

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.2) Which of the following consists of people with formally assigned roles who collaborate with the effort to achieve the goals?

• an organization
• strategic human resource management
• managing
• staff authority

Answer: A

Explanation: An organization consists of people with formally assigned roles who work together to achieve the organization's goals.

Difficulty: Moderate

Objective: 1

AACSB: Analytical Thinking

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.Human Resource Management 17e Gary Dessler (Test Bank All Chapters, 100% Original Verified, A+ Grade) 1 / 4

2 Copyright © 2024 Pearson Education, Inc.3) Which one of the following includes five basic functions—planning, organizing, staffing, leading, and controlling?

• a job analysis
• strategic management
• the management process
• adaptability screening

Answer: C

Explanation: The management process includes five basic functions—planning, organizing, staffing, leading, and controlling. Strategic management refers to the process of identifying and executing the organization's mission by matching its capabilities with the demands of its environment.

Difficulty: Easy

Objective: 1

AACSB: Analytical Thinking

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.

4) Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

• planning
• organizing
• staffing
• leading

Answer: A

Explanation: Planning, organizing, staffing, leading, and controlling are the five main functions of management. The planning function involves establishing goals and standards, developing rules and procedures; developing plans and forecasts.

Difficulty: Easy

Objective: 1

AACSB: Analytical Thinking

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.

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3 Copyright © 2024 Pearson Education, Inc.5) Claire spends most of her work time setting goals for her staff of 50 employees. She also develops an array of various procedures for staff tasks. In which function of the management process does Claire spend most of her time?

• leading
• controlling
• organizing
• planning

Answer: D

Explanation: The planning function of the management process requires managers to establish goals and standards, develop rules and procedures, and develop plans and forecast.

Difficulty: Moderate

Objective: 1

AACSB: Application of Knowledge

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.

6) Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?

• staffing
• organizing
• motivating
• leading

Answer: B

Explanation: The organizing function of the management process includes delegating authority to subordinates and establishing channels of communication. The organizing function also includes establishing departments and coordinating the work of subordinates.

Difficulty: Moderate

Objective: 1

AACSB: Application of Knowledge

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.

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4 Copyright © 2024 Pearson Education, Inc.7) When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.

• planning
• leading
• controlling
• organizing

Answer: C

Explanation: The controlling function of the management process requires managers to set standards such as sales quotas, quality, standards, or production levels. Managers then compare actual performance with the standards, which often involves the use of metrics. Corrective action is then taken when necessary.

Difficulty: Moderate

Objective: 1

AACSB: Application of Knowledge

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.

8) Which function of the management process includes selecting employees, setting performance standards, and compensating employees?

• organizing
• planning
• motivating
• staffing

Answer: D

Explanation: The staffing function of the management process determines what type of people you should hire, recruiting prospective employees, selecting employees, training, and developing employees, setting performance standards, evaluating performance, counseling employees, compensating employees.

Difficulty: Easy

Objective: 1

AACSB: Analytical Thinking

Learning Outcome: 1.1 Explain what human resource management is and how it relates to the management process.

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