D 469 / D469 Final Exam (Latest Update 2025 / 2026) Quality, Continuous Improvement and Lean Six Sigma | Study Set Questions and Answers | Grade A | 100% Correct - WGU
Question:
Which Six Sigma certification is responsible for monitoring continuous improvement across all projects within a firm?
Answer:
Master Black Belt
Question:
Which Lean Six Sigma certification describes an upper management role responsible for providing resources and overcoming organizational barriers?
Answer:
Champion
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Question:
What is a methodology that develops ideas and strategies to address specific problems for immediate improvement?
Answer:
Kaizen Blitz
Question:
What is an example of a poka-yoke in a production system?
Answer:
A dial that shuts off a production machine whenever the instrument needle falls below the desired range
Question:
Which quality method aims to develop perfect products or services with a statistical base goal of 3.4 defects per one million opportunities?
Answer:
Six Sigma
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Question:
An industrial engineer reduced employee downtime by thirty percent by focusing on quality attributes of service.Which methodology did the industrial engineer use?
Answer:
Benchmarking
Question:
The production supervisor reduced product defects by fifty percent by implementing a specific technique in the production process.Which methodology did the supervisor use?
Answer:
Six Sigma
Question:
The four quality cost categories
Answer:
Internal failures External failures Appraisal Prevention.
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Question:
A company employs a continuous improvement model within all stages of production, and all employees commit to manufacturing the best possible products.What is the applied process?
Answer:
Total quality management
Question:
Which tool should a quality manager use to brainstorm the possible causes of a quality issue?
Answer:
Fishbone diagram
Question:
Management discovered multiple problems within the production line and then developed processes to eliminate waste and reduce errors.Which method did the company implement?
Answer:
Lean Six Sigma
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