DELL CLIENT ASSESSMENT -

DELL CLIENT ASSESSMENT -

EXAM 70 QUESTIONS AND CORRECT

DETAILED ANSWERS (VERIFIED ANSWERS)

|ALREADY GRADED A+

Which of the following is the correct way to trigger BIOS Recovery 2 - ANSWER- CTRL+Esc

What is Thermal Grease - ANSWER- between processor & heatsink

Which is the notebook computer category that is designed to be suitable for small orgs with little or no IT staff - ANSWER- Vostro

Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO - ANSWER- True

PC Doctor USB solution offers - ANSWER- DOS Test Individual Diag Windows Test

After system board replacement, a field tech can input the service tag value only once - ANSWER- true

If the system is not booting into the OS, how can you check if the HD is detected - ANSWER- Bios 1 / 2

What is the status of the power LED when a system board failure has occurred - ANSWER- blinking (2,6)

You are fixing a computer running Windows 8.1 and its not booting.which of the bios settings will you change - ANSWER- Change boot mode to UEFI Enable Legacy Option ROMS Enable Secure Boot

To Prevent CPU pings from being bent or any damage to the system board which has to be returned to dell, techs must ensure that - ANSWER- ZIF Socket cover is placed back ESD bag is used

The BIOS Recovery 2 does not support recovery from - ANSWER- Encrypted HD HD with password set

How should technicians handle the PCBs while dismantling or repackaging them - ANSWER- From the edges/sides

When do you select the BT Disabled setting in SMMM - ANSWER- If BT disabled label is present

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