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Final Exam: BUAD304 / BUAD 304
( Update 2026 / 2027) Organizational Behavior and Leadership Questions and Answers – USC
Question:
Organization
Answer:
a system of consciously coordinated activities or forces of two or more persons (coordination of effort, division of labor, aligned goals, hierarchy of authority).
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Question:
Organizational Design Categories
Answer:
- traditional approach tend to have functional, divisional, and/or matrix
structure
- horizontal approach work hard to flatten hierarchy and organize people
around specific segments of the workflow
- open approach tend to have hollow, modular, or virtual structures.
Question:
Organizational Design/Structure
Answer:
clarify relationships, establish lines of authority, clarify ways of communicating, coordination of activities to meet goals, enable efficient decision making, to achieve the company's objectives.
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Question:
Seven Types Of Organizational Structure
Answer:
traditional (functional, divisional, matrix)
horizontal (horizontal)
open (hollow, modular, virtual - changing and can support any structure).
Question:
Difference Between Traditional & Horizontal Organizational Structures
Answer:
traditional: have clear hierarchies and chains of command.
horizontal: aim to flatten hierarchies and enhance team-driven collaboration.
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Question:
Functional Organizational Structure (traditional)
Answer:
employees grouped according to the business functions they perform (HR, marketing, finance, etc). PROS: specialization, efficiency. CONS: silos, slow communication.
Question:
Divisional Organizational Structure (traditional)
Answer:
employees grouped based on similar products or services, customers or
clients, or geographic regions (U.S. Division, Smartphone Team). PROS:
focused, flexible. CONS: duplication, higher costs.
Question:
Matrix Organizational Structure (traditional)
Answer:
combines functional (expertise) and divisional (product/region) teams in a
grid. PROS: resource sharing, collaboration.
CONS: power struggles, complexity.
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