FLETC BOP midterm Latest Update - Actual Exam 170 Questions and 100% Verified Correct Answers
An inmate can die from withdrawal. - CORRECT ANSWER: True
Benefits of a diverse workforce - CORRECT ANSWER: MR. SACI
Makes the Bureau of prisons in employer of choice Retains develops in advance is the best talent in the organization Supports the BOOP's mission statement core ideologies and core values Attracts highly qualified candidates Creates an environment that works for everyone Increases productivity and efficiency
Correctional supervision involves four types of management functions what are they? -
CORRECT ANSWER: POLM
Planning organizing leading managing/directing
Diversity - CORRECT ANSWER: Recognizing and responding to the needs of different cultures and occupational groups within the workforce for purposes of maximizing retention and productivity while maintaining affective working relationships
Ethnocentrism - CORRECT ANSWER: Regard ourselves and our culture customs or
religion as inherently superior to others
How diverse city influences our impressions - CORRECT ANSWER: MSD
Make observations Stereotypes Draw conclusions based on observations
How many levels of shots are there? - CORRECT ANSWER: 4
How to avoid being manipulated by inmates? - CORRECT ANSWER: PICK R BBD
Put it in writing and give it to a supervisor If you cannot get away and feel physically threatened call for assistance Check inmate files Know what to do if you were threatened or pressured by inmate Report attempts of manipulation Be balanced Be in command of your area Don't be too hard or too soft
If you get resistance when you ask what is the next step? - CORRECT ANSWER: Tell
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If you still get resistance after you tell what is the last step? - CORRECT ANSWER: Give an order
Inclusion - CORRECT ANSWER: A culture that connects each employee to the
organization encourages collaboration flexibility and fairness and leverages diversity throughout the organization so that all individuals are able to participate and contribute to their full potential
Managing diversity - CORRECT ANSWER: Maintain a diverse workforce that works
together in harmony and is able to communicate with and effectively managing the inmate population
Name some external sources for drugs. - CORRECT ANSWER: ICOLD
Incoming supplies Contact visits Outside work details Letters and packages Dishonest staff members
Name some sources for intern on drugs. - CORRECT ANSWER: GGPPSC
Glue Gasoline Prescription drugs Paint Solvents Correction fluid
Positional authority should be used as a last resort. T/F - CORRECT ANSWER: True
Qualities of culturally skilled correctional officer's - CORRECT ANSWER: A Ca War Call Avoid confrontation Communication Avoid stereotyping Willingness to learn about other cultures Avoid rash judgments Respect others and their opinions Comprehension Able to be oneself Listening Looks for the win win
Research suggests that an average of what percent of workplace errors are the result of
ineffective communication - CORRECT ANSWER: 70
Strategies for dealing with diversity - CORRECT ANSWER: BANTER
BOP policy 2 / 3
Approach diverse city as a win-win opportunity No racial profiling Treat people as individuals Examine assumptions before actions Realize the impact of decisions and actions
Tolerance - CORRECT ANSWER: The virtue that helps us respect and relate well to
people of diverse backgrounds
What are the five pillars in Maslow's hierarchy of needs - CORRECT ANSWER:
Physical needs Security needs Social needs Esteem needs Self actualization needs
What are the four aspects of inner authority? - CORRECT ANSWER: PACK
Pride Appearance Consistency Knowledge
What are the objectives of correctional supervision? - CORRECT ANSWER: MR CPL
Motivate inmates to accomplish a task Reinforcement of positive changes in inmates Coordination with other parts of the organization Protection of life health property and personal safety sanitation security checks Legal inhumane control of inmates
What are the personal competencies of emotional intelligence? - CORRECT ANSWER:
Self awareness Self-regulation Motivation
What are the principles of correctional supervision? - CORRECT ANSWER: Know your job Know the limits of your authority Lead by example Be fair firm and consistent Give feedback Communicate information Reinforce positive behavior Avoid negativism Do not threaten
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