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Hello and welcome to this PowerPoint presentation which will be covering the various ways businesses use social media, the topics covered will include how businesses appeal to their audiences, grow via various platforms as well as the many ways they can use it to promote their services and products. 2 / 4
Throughout the last decade, social media has become one of the main tools for helping businesses in many things and today it is very unlikely, and illogical, for a business to not have a presence on social media.Here are some of the many ways in which social media is used by businesses.•To create a brand and image •Product and service promotion •Communication with customers 3 / 4
•Customer service •Links and external benefits •Resolving queries and managing issues
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