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Leadership NCLEX style Questions Leave the first rating Students also studied Terms in this set (59) Science MedicineNursing Save
ATI Nurse's Touch: The Leader - Cas...
10 terms mamirkhanian Preview 75 Free NCLEX Questions - c/o Brilli...75 terms carey47Preview Nclex Questions for Shock - Critical ...32 terms karmageniePreview 25Qw/e 25 terms Previe During a job interview, the nurse recruiter informs you that the organization is undergoing several significant changes. As a new graduate, you recognize that one
characteristic of organizational change is:
- improving efficiency.
- spontaneous action.
- mandatory on an annual basis.
- voluntary for self-improvement.
- Force-field model
- Phases of change model
- Six-step change model
- Diffusion of innovations theory of change model
A improving efficiency.Your organization is planning to make educational and cultural changes. Which model of change is most often used in this type of situation?
C Six-step change model The model that emphasizes the participation of key personnel and the change agent in designing and
planning the intended change project is:
- force-field model.
- phases of change model.
- six-step change model.
- diffusion of innovations theory of change model.
B phases of change model.
During which step in the change process would the who, how, and when of the change be determined?
- Assessment
- Planning
- Implementation
- Evaluation
B Planning As a new graduate, you recognize that one of the
reasons to introduce change is to:
- solve a problem.
- maintain relationships.
- sort out the causes of chaos.
- acknowledge that change is inevitable.
- Providing information
- Training
- Power coercive
- Normative reeducative
- Social orientation
- Authority and threat
- Knowledge
- Teaching
A solve a problem.Your unit has just introduced a new system for electronic health records (EHR). Each of the staff members must be taught how to use the system. A strategy for change that focuses on teaching workers new technology is which of the following?
B Training The nursing manager is preparing for change on the unit and approaches the change using a rational-empirical strategy. The manager's approach to change uses which of the following as a power base?
C Knowledge
An indicator for successful implementation of a project is:
- people owning the change.
- change perceived as neutral.
- time limits on change.
- learning curve status.
- Trust
- Coping
- Status quo
- Resistance
A people owning the change.Your hospital is making changes to improve patient satisfaction. You recognize that many of your colleagues are satisfied with the current functioning of the hospital.In examining their response, you realize that the most typical response to change is which of the following?
D Resistance
Your unit is undergoing planned change. Most of the nurses have expressed openness and receptivity to change. These nurses would be considered which of the following?
- Innovator
- Early adopter
- Early majority
- Late majority
- Intrapersonal conflict
- Interpersonal conflict
- Organizational conflict
- System conflict
B Early adopter Two nurses disagree on the approach to be taken when caring for a hostile patient. One nurse feels the patient should be treated in the same manner that the patient treats the nurse. The second nurse feels that the patient should be further assessed to determine the possible cause of the patient's hostility. These nurses are experiencing which type of conflict?
B Interpersonal conflict The conflict resolution technique in which each side gives
up something and gains something is called:
- avoiding.
- accommodating.
- competing.
- compromising.
- Competing
- Confrontation
- Collaboration
- Negotiating
- Collaboration
- Confrontation
- Competing
- Avoiding
D compromising.Which conflict resolution technique has the advantage of being the best solution for the conflict and encompassing all important goals to all sides?
C Collaboration Which conflict resolution technique might have the disadvantage of becoming bigger than anticipated and being more important to one person or group than to others?
D Avoiding The two biggest problems in health care today are
related to:
- centralized patient data and flow of information.
- patient safety and soaring health care costs.
- physician/patient conflicts and consumer groups.
- clinical expertise and conflict management skills.
B patient safety and soaring health care costs.
A conflict management technique where both sides work
together to develop an optimal outcome is called:
- avoiding.
- competing.
- confronting.
- collaborating.
- Gaining acceptance
- Choosing a solution
- Acquiring resources
- Stabilizing and self-renewal
- Avoiding
- Collaboration
- Competing
- Accommodation
- Rejectors
- Laggards
- Innovators
- Late majority
- Innovators
- Early adopters
- Early majority
- Laggards
D collaborating.The nurse manager wants to change the care delivery model from one of team nursing to that of primary nursing. The nurse manager decides to approach the change using Havelock's model. Which steps would need to be completed during Havelock's planning stage?
C Acquiring resources A new graduate nurse has been having difficulty working with one of the older nurses and has requested to be assigned to the evening shift. Which approach to conflict management has the new nurse chosen?
A Avoiding The local hospital in your area has begun to implement evidence-based nursing care. The last patient care unit to implement the change has frequently been skeptical and suspicious about the change. According to Rogers's theory, these individual would be considered which of the following?
B Laggards A group of Nurse Practitioners have been informed that changes are being planned for a new computerized charting system. The NPs are excited about the change and have offered to lead the change. According to Rogers, these NPs would be considered which of the following?
A Innovators
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