Midterm Exam: BUAD304 / BUAD
304 (Latest Update 2026 / 2027) Organizational Behavior and Leadership | Questions with Answers | Grade A | 100% Correct – USC
Question:
Five Bases of Power
Answer:
Reward Coercive Legitimate Expert Referent
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Question:
Legitimate power
Answer:
Having the formal authority to make decisions Positive legitimate power focuses largely on job performance
Negative legitimate power: tends to be threatening and demanding to those
being influenced
Question:
Reward power
Answer:
Obtaining compliance by promising or granting rewards valued by the other party
Question:
Coercive power:
Answer:
Power to make threats of punishment and deliver actual punishment
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Question:
Expert power
Answer:
Influencing others with valued knowledge or information
Question:
Referent power
Answer:
Use of personal characteristics and social relationships to effectively gain others' compliance, Charisma Social status, gender Reputation
Question:
Position vs. Personal power
Answer:
Position power: A source of influence associated with a particular job or
position within an organization; also a leader's formal power to reward, punish, or otherwise obtain compliance from employees
Personal power: A source of influence independent of position or job
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Question:
Reactions to power:
Answer:
Resistance Compliance commitment -go above and beyond
Question:
Structural Empowerment
Answer:
Transfers authority and responsibilities from management to employees; organizational structures, such as access to information, resources, support, and opportunities for professional growth, enable employees to perform their jobs effectively and accomplish their goals
Question:
psychological empowerment
Answer:
Occurs when employees feel a sense of meaning, competence, self- determination, and impact at work. Reflects employees' belief that they have control over their work
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