MIS 180 EXAM VERSION 1 AND 2 NEWEST

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MIS 180 EXAM VERSION 1 AND 2 NEWEST

ACTUAL EXAM COMPLETE 200 QUESTIONS

AND CORRECT DETAILED ANSWERS

(VERIFIED ANSWERS) |ALREADY GRADED A+

(BRAND NEW VERSION !)

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• **What is smack shopping according to Mark McGuire?**

the correct answer is Online collaborative shopping by groups of customers

• **What is a distribution chain?**

the correct answer is The path a product or service follows from the originator of it to the consumer

• **In contemporary business, success depends on minimizing

what in attempt to reduce the costs of producing and selling products or services?** the correct answer is Distribution chain

• **Which of the following activities tracks inventory and

information among business processes and across companies?**

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the correct answer is Supply chain management (SCM)

• **Which of the following is a method for producing or

delivering a product or service just at the time the customer wants it** the correct answer is Just-in-time manufacturing

• **If you were to purchase a car before it was manufactured

and the assembly of that car was dictated by your requirements, what manufacturing process is this?** the correct answer is Just-in-time manufacturing

• **Which type of transportation uses multiple channels to

transport products from the manufactoring location to the customer destination?** the correct answer is Inter-modal

• **The complexity of SCM is supported by technology.

Which intricate SCM activity needs strong monitoring by SCM systems?** the correct answer is Inter-modal transportation

• **What is the primary focus of supply chain management

(SCM)?**

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the correct answer is Overall cost leadership and bottom-line initiative

• **Which of the following results from a well-designed

supply chain management system?** the correct answer is Well-designed SCM systems can enhance any of thee stated activities

• **In relation to SCM, what is an information partnership?**

the correct answer is Two or more companies cooperating by integrating their IT systems.

• **Which type of software dominates the supply chain

management (SCM) environment?** the correct answer is Enterprise resource planning

• **You go to a florist but they dont have what you want, but

they ordered them and had them deliver them to you at your home. What kind of relationship does this represent?** the correct answer is An information partnership.

• **Which of the following systems uses information about

customers to gain insights into their needs, wants, and behaviors in order to serve them better?**

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the correct answer is Customer relationship management (CRM)

• **Which term describes a business approach to offering

multiple ways in which customers interact with it?** the correct answer is Multi-channel service delivery

• **What is a fundamental goal of CRM systems?**

the correct answer is To manage and track customer interactions

• **What is the difference between SCM and CRM?**

the correct answer is SCM manages product information; CRM manages customer information.

• **Is CRM software?**

the correct answer is No, it is total business objective consisting of hardware, software, processes, and goals

• **Customer relationship management (CRM) systems

include which of the following functions?** the correct answer is All of the above