MSSC CLA TEST NEWEST ACTUAL EXAM

MSSC CLA TEST NEWEST ACTUAL EXAM

120 QUESTIONS AND CORR ECT DETAILED

ANSWERS (VERIFIED ANSWERS ) |ALREADY

GRADED A+

Supply Chain safety in a logistics environment requires workers know about the fire safety and types of extinguishing agents present on the worksite.what type of extinguisher should be used to fight a Class B Fire? - ANSWER- Class B/C

Safety committee are designed to voice employee concerns to management and to keep records of any meeting - ANSWER- True

A Class A fire typically known by its material composition, which is - ANSWER- Paper or wood

When talking to a group of co-workers, it is important to

remember to: - ANSWER- •Use understandable wording and

context •Speak clearly and directly •Consider the audience

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In logistics setting, there are 2 types of communication. What are they? - ANSWER- Internal and External

Listening and hearing something are the same thing. - ANSWER- False listening Implies understanding and responding to what was heard

Which of the following allows for the customer's computers to communicate directly with a supplier's computer 24/7? - ANSWER- Electronic Data Interchange (EDI)

When a customer presents a problem or complaint, the

technician should: - ANSWER- Follow company policy

Which type of communication includes contacts with customers, vendor, suppliers, transporters or other ms outside the company?

• ANSWER- External

Looking at key headings and highlighted materials is an example of which type of reading guidelines? - ANSWER- Previewing the documentation

What is the best way to communicate between shifts? - ANSWER- Face to Face communication 2 / 3

Identifying your purpose is a guideline for written

communication that: - ANSWER- Defines the reason for the

communication

Allowing the speaker to complete their thought is an example of which type of listening? - ANSWER- Not interrupting

Automation of data capture is achieved by 4 methods in logistics facilities. Which method uses an encoded number that is preprogrammed a d cannot be changed without reprogramming the card it inhabits? - ANSWER- Magnetic Stripe

The workers in a warehouse that have broad access to computer programs, including internet access, are usually inventory control, warehouse dock workers and clerks, forklift drivers and warehouse supervisors - ANSWER- False forklift drivers do not have broad access

Of the 4 ways to automatically capture logistics data, which methods uses infrared or laser scanners to read universal Product Code labels? - ANSWER- Bar Code

Real-Time in-transit tracking of product is best conducted by

using: - ANSWER- RFID tags

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