NACC Test Review for PSW Latest

NACC Test Review for PSW (Latest Update 2025 / 2026) Chapter 1 - 7 Questions & Answers | Grade A | 100% Correct (Verified Answers)

Question:

Focusing is a useful communication tool when:

• A person is rambling
• You want to make sure you understand the message
• You want the person to share thoughts and feelings
• You need information

Answer:

A

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Question:

Which statement will promote communication?

• "Don't worry"
• "Everything will be just fine"
• This is a good facility"
• "I see you are upset. Do you want to talk about this?"

Answer:

D

Question:

Which is a barrier to communication?

• Interrupting
• Repeating what the person says
• Giving advice
• A and C

Answer:

D

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Question:

A client is angry. Which of the following statement is true?

• The person probably has a disease that affects thinking and behavior.
• Drug or alcohol abuse is likely.
• You should tell the person to calm down and that everything will be fine.
• Listening and using silence are important

Answer:

D

Question:

In regard to assertive communication, which of the following is true?

• You appear upset, cold and angry.
• You appear confident, calm and composed.
• You are usually not respectful.
• You appear hesitant, apologetic, and timid.

Answer:

B

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Question:

The membership of a health care team is determined by:

• The client's needs
• The nurse's needs
• The physician's needs
• The needs of the client's family

Answer:

A

Question:

Which of the following is a benefit of the team approach of health care?

• Opportunities for confidentiality
• Opportunities for delegation
• Opportunities for collaboration
• Opportunities for assignment of tasks

Answer:

C

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