NUFT 204 EXAM 1 ( ACTUAL / ) ACTUAL QUESTIONS
AND VERIFIED ANSWERS
Levels of Communication - ----Answers----Intra: self-talk
Inter: 1 on 1
Small group: small number of people with understanding of
the group dynamics
Public: interaction with an audience
Electronic: technology that allows us to stay engaged, must be
secure
appropriate distance for interpersonal communication - ---- Answers----1.5 feet-4 feet away
critical thinking - ----Answers----the ability to think in a systematic and logical manner with openness to question and reflect on the reasoning process.
what should nursing critical thinking entail - ----Answers---- what is important in each clinical situation, imagines and explores alternatives, considers ethical principles, and makes informed decisions about the care of patients. CT involves
asking: Why? What am I missing? What do I really know about
this situation? What are my options?
humility - ----Answers----admitting limitations in knowledge and skill 1 / 4
integrity - ----Answers----Recognize when your opinions conflict with those of a patient. Also, be honest and willing to admit to a mistake.
thinking is influenced by perception of - ----Answers----Five senses Culture Education
emotional intelligence - ----Answers----technique that allows one to better understand someone else's feelings as well as their own (involves self-awareness, empathy, and social skills)
Perpetual Bias - ----Answers----human tendencies that interfere with accurately perceiving and interpreting messages from others
verbal communication - ----Answers----Code that conveys specific meaning through the combination of words
connotative meaning - ----Answers----Interpretation of a word's meaning influenced by the thoughts and feelings that people have about the word
intonation - ----Answers----tone of voice 2 / 4
timing - ----Answers----When a patient expresses an interest in communicating and using appropriate timing
clarity and brevity and pacing - ----Answers----simple, brief and direct. rhythm of speech
Denotative - ----Answers----word has same meaning for all (baseball and code example) Literal meaning
connotation - ----Answers----how the word is affected by feelings (You are "thrifty". Could be interpreted as spends wisely or that you are cheap)
aspects of non verbal communication - ----Answers---- Personal appearance Posture and gait Facial expressions Eye contact Gestures Sounds Territoriality and personal space
four zones of personal space - ----Answers----intimate distance (0-18 inches) personal distance (18 inches - 4 feet) 3 / 4
social distance(9-12 feet) public distance (12 feet & Beyond)
Metacommunication - ----Answers----all factors that affect communication when communicating as a whole through both verbal and non verbal.
Nurse-patient relationship phases - ----Answers----Pre- interaction Orientation phase Working phase Termination phase
Pre-interaction phase - ----Answers----Nurse-patient
relationship phase: review chart, anticipate needs, plan time
and location
orientation phase - ----Answers----Nurse-patient
relationship phase: introduction, observe the patient as soon
as they walk in or you approach them, let the patient know what to expect, form contracts, start out broad and non- intrusive, prioritize and set goals.
Working Phase - ----Answers----Nurse-patient relationship
phase: encourage feelings, provide information, work together
to accomplish goals
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