Organizational Behavior:

Organizational Behavior:

Developing Skills for Managers First Edition Eric Lamm Jennifer Tosti-Kharas Test Bank Lauryn De George, Ed.D. 1 / 4

Organizational Behavior, 1e (Lamm/Tosti-Kharas) Chapter 1 Identifying OB Skills for Managers

1) Melissa is a senior manager in her organization. As part of her job description, Melissa is responsible for understanding and predicting how people contribute to performance. Melissa's

responsibilities include:

• Organizational behavior
• Motivation
• Esteem
• Actualization

Answer: A

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Define Organizational Behavior

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

2) Carmen is concerned with the behavior of people within her organization. Carmen is focused

on:

• Organizational behavior
• Motivation
• Esteem
• Actualization

Answer: A

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Define Organizational Behavior

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

3) Hector wants to understand how his employee's behavior contributes to organizational

performance. In this example, Hector should focus on:

• Organizational behavior
• Motivation
• Esteem
• Actualization

Answer: A

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Define Organizational Behavior

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

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4) An organization wants to understand and predict how people contribute to performance. To

examine this further, this organization should review:

• Organizational behavior
• Motivation
• Esteem
• Actualization

Answer: A

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Define Organizational Behavior

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

5) Jacob is a top manager in his organization. His job responsibilities include the people working on behalf of his company, such as their accumulated skills, expertise and education. Jacob is

concerned with:

• Physical capital
• Human capital
• Values
• Financial capital

Answer: B

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Why Does OB Matter?

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

6) Gerardo is a top manager in his organization. His management style involves viewing his co- workers as one of the most important assets of the organization. In this example, Gerardo's management style uses a(n) ________ approach.

• capital management
• human assessment
• organizational behavior
• understanding and learning

Answer: C

Diff: 3

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Why Does OB Matter?

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

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7) Derek's organization is very successful because its company leaders make investments in the

company. This is known as:

• Capital
• Human assessment
• Personality evaluation
• Change theory

Answer: A

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Why Does OB Matter?

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

8) Ashley and Merle work in a department that manages tangible assets that help their organization to function, such as offices, equipment, and lab space for research and development.

Ashley and Merle manage their organization's:

• Physical capital
• Human capital
• Values
• Financial capital

Answer: A

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Why Does OB Matter?

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

9) Greg wants a greater portion of his organization's budget to be put towards his organization's tangible assets. Which of the following is an example of a tangible asset?

• Offices
• Equipment
• Lab space
• All of these

Answer: D

Diff: 2

Learning Objective: 1.1 Define the importance of organizational behavior in business.

Topic/Concept: Why Does OB Matter?

Skill Level: Application

AACSB: Application of knowledge

Employability Skill: Knowledge Application and Analysis

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