Organizational Behavior, 15e RobbinsJudge

Organizational Behavior, 15e (Robbins/Judge) Chapter 1 What Is Organizational Behavior?1) ________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.

• Assistants
• Managers
• Secretaries
• Interns
• Apprentices

Answer: B

2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides what tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?

• planning
• organizing
• scrutinizing
• controlling
• envisioning

Answer: B

3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?

• planning
• organizing
• scrutinizing
• evaluating
• leading

Answer: E

4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay, before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?

• controlling
• planning
• formulating
• leading
• organizing 1 / 4

Answer: A

5) Which of the following functions do managers undertake as part of planning functions?

• defining an organization's goals
• implementing strategies for achieving goals
• executing plans to integrate activities
• accomplishing goals of a project
• employing strategies to coordinate tasks

Answer: A

6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________.

• leader
• figurehead
• resource allocator
• negotiator
• disturbance handler

Answer: B

7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets, and clarify any doubts about the new product. Which of the following roles is Ortiz playing?

• leader
• liaison
• disseminator
• spokesperson
• negotiator

Answer: A

8) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?

• figurehead
• leader
• liaison
• entrepreneur
• resource allocator

Answer: C

9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?

• figurehead
• leader
• symbol head
• monitor
• spokesperson 2 / 4

Answer: D

10) According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.

• entrepreneur
• resource allocator
• spokesperson
• leader
• disseminator

Answer: E

11) The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and one which serves as an expert in the organization's industry.

• spokesperson
• disturbance handler
• entrepreneur
• leader
• liaison

Answer: A

12) According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change.

• spokesperson
• disturbance handler
• entrepreneur
• resource allocator
• negotiator

Answer: C

13) According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.

• disseminator
• liaison
• entrepreneur
• resource allocator
• entrepreneur

Answer: D

14) According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?

• monitor
• disseminator
• spokesperson
• entrepreneur
• liaison

Answer: E

15) According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role?

• negotiator
• disseminator
• liaison
• spokesperson
• monitor 3 / 4

Answer: A

16) The role of a ________ is a type of informational role according to Mintzberg's classification of managerial roles.

• figurehead
• disseminator
• liaison
• entrepreneur
• negotiator

Answer: B

17) Which of the following is true of technical skills?

• They can be learned only through formal education.
• They encompass the ability to apply specialized knowledge.
• They are not required at all kinds of jobs.
• They are monopolized by professionals.
• They comprise the ability to understand and motivate people.

Answer: B

18) The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________ .

• human skills
• technical skills
• conceptual skills
• cognitive skills
• analytical skills

Answer: A

19) Melissa Woods was recently hired as the campaign manager at an environmental organization. She has a degree in environmental sustainability and possesses substantial knowledge about the issue of global warming.She has the knowledge to lead the public relations team of the organization. However, a few months later, the board of directors of the organization expressed dissatisfaction with Melissa's performance and asked her to resign. Which of the following, if true, best explains this situation?

• Melissa had no prior experience in research and development.
• Melissa had weak interpersonal and networking skills to run the project.
• Melissa focused on the results her team achieved rather than how they achieved those results.
• Melissa is not up-to-date about the feasibility of using different modes of renewable energy.
• Melissa had a diverse network of contacts established from her previous job.

Answer: B

20) Joann Hayes is currently working on a project to tackle climate change. During the project, she needs to find different options to replace the use of non-renewable energy and check the feasibility of different renewable energy options before choosing the most practical one. Which of the following skills does Hayes primarily need to use for these tasks?

• human skills
• interpersonal skills
• conceptual skills
• communication skills
• interactive skills

Answer: C

21) 360.org, an organization working toward curbing climate change, recently conducted an interview with

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