PGA PGM 3.0 LEVEL 2 GOLF OPS EXAM AND

PGA PGM 3.0 LEVEL 2 GOLF OPS EXAM AND

STUDY GUIDE LATEST -

EXAM 500 QUESTIONS AND COR RECT

DETAILED ANSWERS (VERIFIED ANSWERS )

|ALREADY GRADED A+

What could be the cause of "overall poor service" issues?Unrealistic policies and procedures, poor operational systems, insufficient training

What is an example of an operational change made in response to variances?delaying orders, adjustments in pricing, discounts, outsourcing tee time booking, staff training, cutting down labor

The head professional has been receiving customer complaints about employee inconsistency in applying facility policies. What is likely to be the most productive repsonse?Gather data and address operational issues,

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When should management implement service improvements change can generate the desired benefit and be measured

How does the facility's overall vision and core values help retain the manager?Solidify vision and core values that support vision

For which purpose are the facility's core values and vision going to be most useful to the retail manager?guide the creation of all other aspects

What should increase in the retail operation to add value?quality; customer service

The End of Month Inventory target for May is the same as the COGS for June.false

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The cost of goods sold can be calculated if both the turnover rate and the average inventory value are known true

The BOMI predicts the dollar value of the inventory needed at the beginning of each month to reach monthly sales goals true

The higher the turnover rate, the more inventory you need on hand to reach the same sales targets.false; higher to less inventory

Knowing the previous year's sales volume is sufficient to accurately forecast sale false

Inventory should arrive one to two months prior to the anticipation of sales true

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The golf professional has projected $310,000 in annual merchandise sales, $205,000 for cost of goods sold, and a turnover rate of 2.5. What is the average inventory level at cost?205,000/2.5=$82k

What is the formula for Cost of Goods Sold (COGS) cost sold/total sales

In an open to buy plan, the sales estimates and the cost of goods estimates comes from what other business management tool?historical data

What is the main purpose of an open to buy plan identifies how much to purchase

What information does the cost of goods sold (COGS) provide for a given period of time?sold, stolen, lost destroyed

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