PUBLIX PRODUCE MANAGEMENT TEST
PRACTICE (ACTUAL / ) PUBLIX
PRODUCE MANAGEMENT EXAM QUESTIONS
AND VERIFIED CORRECT ANSWERS GRADED
A+
Customer Value Always looks to add value to the role you plan, carefully order, and handle products to prevent out of stock, as well as to ensure product quality
What is the 5s Process?The way to keep inventory organized creates organization clean/visual support for the workplace
Symptoms of foodborne virus Vomiting Diarrhea Sore throat/fever Jaundice Lesions containing pus (hands, wrist, visible body parts) 1 / 4
Types of parasites and their origins Anisakis (seafood)
Cryptosporidium Parvum: (water)
Cyclospora Cayetanesis: (Food/water)
Giardia Puodenalis (intestinates): (Food/water)
Talenia Saginaa Itaenia Solium (tapeworm): (infected
humans/animals
Taxoplasmia Gondii: (humans/animals)
Trichinella Spiralis: (swine, horses, infected humans)
What are molds?What are their shapes?What do they produce?microscopic organisms that live on plant and animal matter filamentious (threadlike) Produce spores and/or microtoxins that are poisonous to humans
Steps in handling customer accident 2 / 4
1) Send for a manager 2) Assist the customer 3) Never leave the customer unattended 4) Don't discuss incident 5) Make a mental note
Ultrastarlite Sink detergent
What is the main reason for a customer to leave one store for another?Perceived attitude and poor service
What is the FAST method of suggestive selling?(F)ind out the situation (A)sk questions (S)uggest at least two items (T)alk about each item
- / 4
How is net profit calculated?(SALES minus COST OF SALES) divided by TOTAL
DEPARTMENT SALES
What system do you use to reset an applicant's password?Applicant Management System
How long should items be left in sanitizing solution?No longer than one minute
When new POG's (plan-o-grams) are implemented, how soon do you have to have them completed?complete within two weeks
When the truck arrives, what is the first number you'll need to look for on the driver trip sheet?Seal number
What time should the receiving door be locked?
- / 4