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C483 / C 483 Objective Assessment Review (Latest Update 2025 / 2026 Update) Principles of Management | Questions and Answers | Grade A| 100% Correct (Verified Solutions) - WGU

Question:

Which of the following best indicates the three basic stages of managing resistance and motivating change within an organization?

Answer:

Unfreezing, moving to institute the change, and refreezing

Question:

Too much happy talk from senior management, an absence of a major crisis,

many visible resources, and low overall performance standards often lead to:

Answer:

a sense of complacency.

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Question:

Which of the following methods for managing resistance to change is relatively easy but has a drawback of being too expensive in many cases?

Answer:

Negotiation and rewards

Question:

Which of the following methods for managing resistance to change is most likely to work best when there is a lack of information or inaccurate information and analysis about the change?

Answer:

Education and communication

Question:

Which of the following refers to a system wide application of behavioral science knowledge to improve and reinforce the strategies, structures, and processes that lead to organization effectiveness?

Answer:

Organization development

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Question:

Which of the following change-specific reasons for resistance is likely to occur when people think a change will cause them to lose something of value?

Answer:

Self-interest

Question:

The final step in managing resistance involves strengthening new behaviors that support a change and is referred to as ____.

Answer:

refreezing

Question:

In leading change in an organization, _____ refers to putting together a group with enough power to lead a change.

Answer:

creating a guiding coalition

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Question:

Strategic, technostructural, human resources management, and human

process are types of:

Answer:

organization development interventions.

Question:

Which of the following is a difference between reactive and proactive changes?

Answer:

Reactive change involves responding to a problem, whereas proactive change involves preparing for an uncertain future.

Question:

To be world class, an organization should:

Answer:

use the best and latest knowledge and ideas.

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