review the Centers for Medicare Medicaid Services Marketing Guidelines

1 / 10

AHIP module 4

1111111111111111111111111111

1.Mr. Prentice has many clients who are Medicare beneficiaries. He should review the Centers for Medicare & Medicaid Services' Marketing Guidelines

to ensure he is compliant for which type of products?: c. Medicare

Advantage (MA) and Prescription Drug (PDP) plans Correct 2.Another agent working for your agency claims that because you are not employed by the Medicare Advantage plans that you represent, you are not subject to the same requirements as the plans themselves. How should

you respond to such a statement?: c. Your coworker is not correct.

Marketing on behalf of a plan is considered marketing by the plan and requires that all contracted and employed agents comply with all Medicare marketing rules. Correct 3.You work for a company that has marketed Medigap products for many years. The company has added Medicare Advantage and Part D plans and you will begin marketing those plans this fall. You are planning what materials to use to easily show the differences in benefits, premiums and cost sharing for each of the products. What do you need to do with your

materials before using them for marketing purposes?: b. You must submit

your materials to the plan you represent, so CMS can review and approve the materials to ensure they are accurate. Correct 4.Which of the following is a correct statement about state laws as they

per- tain to marketing representatives?: d. Medicare health plans must

comply with requests for information from state insurance departments investigating complaints about a marketing representative. Correct 1 / 3

2 / 10

5.You are seeking to represent an individual Medicare Advantage plan and an individual Part D plan in your state. You have completed the required training for each plan, but you did not achieve a passing score on the tests

that came after the training. What can you do in this situation?: a. You will

not be able to represent any Medicare Advantage or Part D plan until you complete the training and achieve an adequate score, although you will not have to take a test if you exclusively market employer/union group plans and the companies do not require testing.Correct 6.Your colleague works at a third party marketing organization (TMO) and she said she did not need to take the Medicare training for brokers and agents or pass a test to market Medicare plans since her contract is with the TMO, not the plans that have the products she sells. What could you

say to her?: d.You could tell her she is wrong, and that only agents

selling employer/union group plans are permitted an exemption from testing, but some employer/union 2 / 3

3 / 10

group plans may require testing to promote agent compliance with CMS marketing requirements. Correct 7.Agent Armstrong is employed by XYZ Agency, which is under contract with ABC Health Plan, a Medicare Advantage (MA) plan that offers plans in multiple states. XYZ Agency maintains a website marketing the MA plans with which it has contracts. Agent Armstrong follows up with individuals who request more information about ABC MA plans via the website and tries to persuade them to enroll in ABC plans. What statement best describes the marketing and compliance rules that apply to Agent

Armstrong?: c. Agent Armstrong needs to be licensed and appointed in

every state in which beneficiaries to whom he markets ABC MA plans are located. Correct 8.You are mailing invitations to new Medicare beneficiaries for a marketing event. You want an idea of how many people to expect, so you

would like to request RSVPs. What should you keep in mind?: d. You may

request RSVPs, but you are not permitted to require contact information. Correct 9.Agent Antonio is preparing for a presentation on Medicare and Medicare Advantage before a local senior citizen civic group where he hopes to enroll some attendees. Which of the following steps should he take in

order to be in compliance with Medicare marketing rules?: a. Antonio

should include on the invitation a statement that a salesperson will be present with information and applications. Correct 10.You have set up an appointment for an in-home sales presentation with Mrs. Fernandez, who expressed interest in the Medicare plans you

represent. In preparation for the sales presentation, what must you do?: c.

Prior to con- ducting the presentation, obtain, and document having obtained her permission to visit, along with her interest in the specific products you will present. Correct

• / 3