SMART SERVE ACTUAL EXAM WITH

SMART SERVE WITH

QUESTIONS AND

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An individual arrives at the establishment and presents the following two pieces of ID a passport which states that the individual is 19 years years old and a university card. What should the staff member do? - ANSWER- Allow the individual to enter the establishment

A 17-year-old male is ordering a drink on behalf of his 50-year-old father seated at a nearby table, which of the staff members do - ANSWER- Inform the son, he cannot be served alcohol An intoxicated patron has gotten into their vehicle, despite the best effort of staff members. What should the staff do first - ANSWER- Write down the description of the car and license number and call the police

How fast can the liver process alcohol - ANSWER- One standard drink per hour

What information can be found on a liquor sales license? - ANSWER- Maximum capacity of the establishment

what feature of the British Columbia driver's license should be inspected to determine its authenticity - ANSWER- The raised signature on the front of the license 1 / 4

What are the recommended drink limits in order to reduce long-term health risks? - ANSWER- 10 drinks a week for a woman 15 drinks a week for men

Who is required to obtain a SIR certificate, one working at a restaurant? - ANSWER- managers, licensees, and servers of the establishment

True or false staff are prohibited from using force when ejecting a troublesome patron from the establishment - ANSWER- False

what blood alcohol concentration, [BAC] does the Criminal Code of Canada consider a fail level for impairment while driving? - ANSWER- 0.08%

What consequence does the establishment face if it is found that alcohol has been served to a minor - ANSWER- 10-day license suspension

Why might it be considered unsafe to mix alcohol with caffeinated drinks? - ANSWER- Caffeine masks, the visible effects of alcohol

as defined by Canada's, low risk, drinking guidelines, how many ounces of spirits at 40% alcohol by volume represents one standard drink? - ANSWER- 1.5 ounces

What physical feature is most reliable when comparing an individual to their identification photo? - ANSWER- height What is one way an establishment can assist in getting patrons home safely - ANSWER- Post signs promoting designated driver programs in visible areas

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A patron demonstrates signs of intoxication yet they insist that it is safe for them to drive home. What should the staff do? - ANSWER- staff may have a duty of care for the intoxicated person

An incident has occurred at the establishment. How must the staff member record the event? - ANSWER- Write the incident details in an incident log

True or false a person can only be charged with impaired driving if their blood alcohol concentration is equal to or greater than 0.05% - ANSWER- false

Who should regularly familiarize themselves with the Liquor Control, and Licensing Act, and regulations, and the terms and conditions of their license? - ANSWER- The licenses and managers working at the establishment.

How many ounces of wine at 12% alcohol by volume represents one standard drink? - ANSWER- 5 ounces

Select all that apply. What are effective ways to monitor a customer's alcohol consumption?

• Use different glasses for alcoholic and non-alcoholic drinks.
• Ask others in the customer's party.
• Check the customer's bill.
• Keep track of the number of drinks

A, C, D

Nick is a bouncer at a club. There are 190 guests and 10 employees. How many more guests can he let in?

• 10
• It depends on the establishment's maximum capacity as listed on the License. 3 / 4

• 60
• Nick can let in as many customers as he wants.

B Select all that apply.What strategies can you use to prevent over-service?

• Serve one drink at a time.
• Wait for the customer to reorder.
• Pass the table less frequently.
• Offer food and water

A, B, C, D

Select all that apply.To be acceptable, ID must meet with criteria.

• Be issued by the government.
• Include a photo.
• Include the person's date of birth.
• Include the address

A, B, C

After stop service time, all alcohol must be cleared from tables within:

• 15 minutes
• 30 minutes
• 45 minutes
• 60 minutes

C

Which of the following is true about people with a high tolerance for alcohol?

• They have lower BAC levels no matter how much they drink.
• They show fewer signs of intoxication at high BAC levels.
• Their BAC rises more slowly compared to other people.
• Their bodies eliminate alcohol more quickly.

B

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