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Personal Care Assistance (PCA) and Community First Services and Supports (CFSS) Exam ( Update 2025 / 2026) Worker Training Questions & Answers ( )
Question:
In the event of a non-medical emergency in the person's home, you should always evacuate immediately.
Answer:
False
Question:
The same situation might be an emergency for one person and not for another.
Answer:
True
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Question:
As a PCA or CFSS worker, you should:
Answer:
- Watch out for changes in the person's health
- Check the person's plan to learn what is typical for the person you support
- Talk to the person about what is typical for their health
- Check the person's plan to learn what to do if you notice changes that
concern you
Question:
If you believe a person might harm themselves or someone else, you should:
Answer:
Call 911 or the mental health crisis hotline
Question:
If you call 911, once you have answered all the operator's questions, you
should:
Answer:
Stay on the phone until the operator hangs up
- / 3
Question:
When should you take precautions against spreading infection?
Answer:
Always
Question:
Effective hand washing has two important components: water and soap/
Answer:
False
Question:
Which are ways that infection can be spread?
Answer:
- Eating contaminated food
- Breathing infected air
- Touching blood or mucus
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