TCFP Fire Officer I Exam (Latest Update 2025 / 2026) Questions and Answers | Grade A | 100% Correct (Verified Solutions)
Question:
Part of the customer service process, information on customers' needs, wants,
and desires must be analyzed to determine:
Select one:
- potential operational changes, fiscal requirements, and priorities.
- the demographics of internal and external customers.
- the schedule of preventive and corrective maintenance.
- possible limitations in the information-gathering process.
Answer:
- potential operational changes, fiscal requirements, and priorities.
- / 4
Question:
A company officer's attitude and leadership application during drills and
lessons is important because it will affect:
Select one:
- their crew's perception of training.
- the company officer's safety record.
- any corrective measures that may be needed.
- budget justifications for the next training.
Answer:
- their crew's perception of training.
Question:
Company officers can create a strong foundation for developing an effective
company through a combination of:
Select one:
- preparation, presentation, and application and evaluation.
- discipline, peer pressure, and authoritative leadership.
- justifications, resources, and evaluations and critiques.
- leadership, supervision, and safety and training.
Answer:
- leadership, supervision, and safety and training. 2 / 4
Question:
A fire and emergency services organization's operating budget is used to pay
for the:
Select one:
- projected major purchases the organization may need.
- recurring expenses of day-to-day operations.
- estimated cost of apparatus and equipment.
- facility expenses projected for the next two years.
Answer:
- recurring expenses of day-to-day operations.
Question:
Properly given orders by company officers result in the need for less _____ in the future as crew members learn what is expected of them.
Select one:
- aggression
- conflict
- recognition
- supervision
Answer:
- supervision 3 / 4
Question:
Company officers can use focusing to improve their listening skills by:
Select one:
- maintaining good posture.
- looking at the speaker when possible.
- using clear text.
- developing command presence.
Answer:
- looking at the speaker when possible.
Question:
The company officer should review all of the training material that has been provided for the topic, practice the required method, and request any ______ necessary before starting the lesson.
Select one:
- assistance
- justifications
- supervision
- refreshments
Answer:
- assistance
- / 4