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UCSD MGT 18 (ACTUAL / ) FINAL EXAM QUESTIONS
AND VERIFIED ANSWERS
What does Andy Kolinsky say about cultural dexterity? - -- Answers---The ability to reach across cultures without loosing yourself.
What does Brett et al. say about being successful in multicultural teams? - --Answers---Must have direct communication, accept troubles with accents and fluency, know there are differences in hierarchy, views of authority, and decision making styles
What is the adaptation strategy to address barriers? - -- Answers---Team stays and works together to solve own problems through adaptations in work styles and behavior.
What is the structural intervention strategy to address barriers? - --Answers---Uses deliberation for reorganization or reassignment of team members, such as the use of subgroups.
What is the managerial intervention strategy to address barriers? - --Answers---Uses the manager as a judge for intervention
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What is the exit strategy to address barriers? - --Answers--- Where you leave and restart, is very infrequently used and can be requested by management or voluntary
How can the culture map help us? - --Answers---Knowing how different countries have different view points on things, such as direct or indirect criticism, etc.
What are the 8 layers of Meyer's culture map? - --Answers--- Communicating, evaluating, persuading, leading, deciding, trusting, disagreeing, scheduling
What does Meyer want us to learn from the culture map? - -- Answers---Don't underestimate the challenge of working with people from other cultures, apply multiple perspectives, find positive aspects in other approaches, all yourself to adjust and readjust your position
According to the Peace Corp's Developmental Model of Intercultural Sensitivity (DMIS), is it better to be ethno-centric or ethno-relativistic to show cultural competence? - -- Answers---Ethno-relativistic
According to Erin Meyer, which country's cultural perspective would likely lead them to believe that even when the boss says something wrong, they're still always right? - --Answers--- China
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