WGU C202 (Managing Human Capital - Chapter 2)

WGU C202 (Managing Human Capital - Chapter 2) Leave the first rating Students also studied Terms in this set (24) Social SciencesBusinessBusiness management Save C202 - Managing Human Capital Fin...87 terms jahriahphilipPreview WGU C202 Managing Human Capita...536 terms dhagedoPreview WGU c202 129 terms Johnholm14Preview

C202 -

98 terms jspe Organizational culturethe norms, values, and assumptions of organizational members that guide members' attitudes and behaviors Codes of conductspecifies expected and prohibited actions in the workplace and gives examples of appropriate behavior. code of conduct is a statement of behaviors that the organization expects from employees; inherent in the conduct is the idea that disciplinary action would be the result of violating the behavioral standard.code of ethicsa decision making guide that describes the highest values to which an organization aspires. a statement of ideal standards that the organization is committed to uphold in its business practices.Corporate social responsibilitybusinesses showing concern for the common good and valuing human dignity stakeholder perspectiveconsidering the interests and opinions of all people, groups, organizations, or systems that affect or could be affected by the organization's actions performance culturefocuses on hiring, retaining, developing, motivating, and making work assignments based on performance data and results

high performance work systemshigh involvement or high commitment organizations

Seven elements:

1, Employment security

• Selective hiring of new talent
• Self-managed teams and decentralization of decision making as the basic

principles of organizational design

• Comparatively high compensation contingent on organizational performance
• Extensive training
• Reduced status distinctions and barriers, including dress, language, office

arrangements, and wage differences across levels

• Extensive sharing of financial and performance information throughout the

organization Ethicsthe standards of moral behavior that define socially accepted behaviors that are right as opposed to wrong utilitarian standardthe ethical action best balances good over harm rights standardthe ethical action is the one that best respects and protects the moral rights of everyone affected by the action fairness standardthe ethical action treats all people equally, or at least fairly, based on some defensible standard common good standardthe ethical action shows respect and compassion for all others, especially the most vulnerable virtue standardthe ethical action is consistent with certain ideal virtues including civility, compassion, benevolence, etc.Entrepreneurial cultureEmphasizes creativity, innovation, and risk taking. Electronic Arts and IDEO are examples of companies with entrepreneurial cultures.Bureaucratic cultureEmphasizes formal structures and the correct implementation of organizational procedures, norms, and rules. This type of culture is commonly associated with consistency and high ethical standards. Pharmacies and drug manufacturers including GlaxoSmithKline and Merck often adopt bureaucratic cultures.Consensual cultureEmphasizes loyalty and tradition, and encourages employees to stay with the organization for a long time. Promotion is generally from within. Law firms and the military are good examples of this type of culture Competitive cultureEmphasizes competitive advantage and market superiority. Brokerage and currency trading firms are consistent with this type of culture, which often produce a large amount of stress.

Benefits of HPWSEmployee Benefits:

Greater personal development Higher work engagement, satisfaction, and commitment Greater involvement in organizational decisions Higher quality of life Higher self-esteem

Organization Benefits:

Higher productivity Greater flexibility and competitiveness Higher customer satisfaction Higher product quality Lower turnover A Formula for Ethical Behavior Why Employees Act unethically Elements for a complete ethics and compliance program outlined by the Federal Sentencing Guidelines for Organizations Written standards for ethical conduct Ethics training Providing a way for seeking ethics-related advice or information Providing a mechanism for anonymously reporting misconduct Disciplining employees who violate the law or the standards of the organization Evaluating ethical behavior as part of an employee's regular performance appraisals HRM organizational changes managedNew production processes Opening a new location Rolling out a new benefits program Implementing a new human resource information system (HRIS) or upgrading the current HRIS system Expanding international operations Important HRM Activities during Different Phases of a Merger or Acquisition Common HRM Metrics