WGU D075 Information Technology Management Essentials

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WGU: Information Technology Mana...

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46 terms Me File, memory, and process management An operating system (OS), often called a platform, is a collection of computer programs that work together to manage hardware and software to ensure that they are working properly. The platform is the groundwork for all system software and performs jobs like allocating memory, administering input and output, and managing files.What are the three major functions of a computer operating system?Routers forward information throughout a network, switches filter the information to the correct part of a network, and hubs are a common point of connection on a network. A server houses information in a central location, and clients access that information through a connection to the server.What is the difference between a router, a switch, a hub, and a server?When data are collected, they come in three forms (unstructured, structured, and semi-structured), but the most common form is unstructured.What are the three forms data come in?Cut and pasteWhich method of sharing data requires the use of temporary memory?Managing the IT group and designing the IT architecture On a day-to-day basis, what is the major focus and responsibility of a chief technology officer?A network administratorWhat is the title of the person in the organization who is directly responsible for the setup and operation of the organization's networks, including hardware and software?

Data that have been given context become information. What is the distinguishing feature that differentiates data from information?The data are normalized and structured.When using extract, transform, and load (ETL), what is done during the "transform" step?Search engine marketingWhich strategy includes purchasing paid advertisements that appear at the top of results pages in a web browser?SupervisorsWhich level of management gets the most detailed reports directly from the transaction processing system?The transaction processing system (TPS)A large online retailer uses a decision support system (DSS) to develop scenarios for the executive team to evaluate.What is the primary source of the data used by this DSS?Increased user control of the organization's website How have online web development tools benefitted small businesses?Wi-Fi-connected drones with GPS and cameraWildland fires are often difficult to map and assess while they are active, and this creates difficulties for wildland firefighters.Which IoT solution can be used to address this problem?Real-time communicationWhat is the approach that a business would use to facilitate communication when the business has employees that are in different locations and telecommute for work?A client computer on a networkWhich type of computer runs a network operating system (NOS)?Computer System AdministratorA large company has decided to invest in new IT systems, including a new server.Which IT professional should be tasked with setting up and maintaining the server?Local area network (LAN)A small business has a single network that allows every employee to connect through a central server when they are in the company's main office. What type of network is the business using?Business and leadership experienceWhat is the most important qualification that a Chief Information Officer (CIO) must possess?Switches filter the information to the correct part of a network What is the purpose of a network switch?Network AdministratorPolicies must be enacted and enforced to protect corporate assets. These policies include strong passwords, safe web browsing protocols, firewall implementations, and malware protection. Who is the IT professional responsible for enacting these policies?IT ManagerA company is planning several IT projects including a major software development project. The software development project will be organized using the software development life cycle (SDLC) methodology. Which IT professional should be called upon to create a detailed project plan for this effort?

ClientsWhat is the term used to refer to end-user computers on a network?The four main components of a network are network interface controller (NIC) cards, protocols like Transmission Control Protocol/Internet Protocol (TCP/IP), cables to connect clients to servers (sometimes wirelessly), and a central hub, often called a server.What are the four main components of a network?Network operating systems (NOS) handle network traffic and distribute allocated resources (like memory and application software) appropriately to client users.What does a NOS do?Network administrators are responsible for all aspects of network operations, including making sure the network runs smoothly and setting permissions for users.What does a network administrator do?Be stingy about giving out personal information, and treat all of your personal information on a need-to-know basis.Check your financial information on a regular basis and inspect what should and should not be there.

Ask periodically for your credit report: it is a good idea to

check your credit score on a regular basis as a barometer of your financial status and watch for any unusual fluctuations.Maintain careful records of your banking and financial records.How can you protect yourself against identity theft and other online SCAMs?Wi-Fi connection informationWhich network information is needed to connect an Internet of Things (IoT) device?

Too much data: Businesses need to make a few decisions

when they are creating data warehouses and big data storage areas, like are we capturing the data we need, or are we saving everything in case we need it? Sorting through too much data can be a hinderance to the DSS, CRM, or other processes.What is the major issue that hinders the effective use of decision support systems

(DSS)?

Tactical decisions Detailed operational data created from the sale of individual items are used to make operational and short- term decisions.A transaction processing system (TPS) enables the entry and recording of sale- related data such as item purchased, price, and date and time of sale.Which kind of decisions does management use these data for?Administration of information on employeesWhich aspect of human resource management is the responsibility of an IT department?The database The information about customers contained in the database is the most valuable.Which technology is a critical component of customer relationship management (CRM) systems?

Record and preserve accounting records The Sarbanes-Oxley oversees standard accounting practices and preservation of accounting data.What did the Sarbanes-Oxley Act of 2002 require of IT departments in American companies?Rapid system scalability Cloud-based IT solutions adapt to the size requirements of a business. Physical (in-house) IT systems can be adapted but not as quickly or as easily as in the cloud.A company has experienced significant growth in just a few months. The company expects to continue this rate of growth in the coming year.Which cloud computing feature would most benefit this business in the short term as it manages its growth?Strategy A CRM's strategy function helps a company understand customers' concerns and desires and respond in ways that encourage more and better customer activity.Which function of a customer relationship management system helps a company identify opportunities to increase its business?Research and developmentWhich core business department is primarily responsible for business intelligence?Chief technology officer (CTO) The CTO runs the organization's IT engineering group and serves as the company's top technology architect.Which IT professional runs the organization's IT engineering group and serves as the company's top technology architect?IT architectWhich professional designs parts of computer applications (like screen interfaces, middleware, and programming infrastructure) that comply with the head application developer's design principles?IT portfolio manager IT portfolio managers are responsible for the standardization of software rules and plans.Who is responsible for designing a detailed plan to address the incompatibility of software between different departments?The network administrator Network administrators are responsible for the smooth operation and maintenance of a business's networks and networking technology, including its hardware and software.Which IT professional is directly responsible for the smooth operation and maintenance of a business's networks and networking technology, including its hardware and software?Chief Information Officer CIOs typically have the most responsibility within an organization The company's board of directors has expressed concerns about a software compatibility issue. Who is responsible for explaining and advocating for the new plan to the company's board of directors?Volume Variety Veracity Velocity What are four general attributes that define big data?